resident caretaker

3 weeks ago

Vancouver, British Columbia, Canada Strand Full time
Salary:

STRAND IS LOOKING FOR A WEEKEND RESIDENT CARETAKER / BUILDING MANAGER

Strand is seeking a Weekend (Saturday and Sunday) Resident Caretaker / Building Manager, for a rental property which consists of 152 residential units. The primary role for this position is to lead and manage the day-to-day operations of the property. Additionally, providing a high level of customer service to all residents and being the front line of the property.

WHO IS STRAND?

Founded in Vancouver in 1976, Strand has been actively involved in a number of real estate sectors, including: the development and acquisition of multi-family apartments and condominium projects, single family land and housing developments, the development of multi-unit warehouse projects, the acquisition of office building properties, and the provision of mortgage financing to developers for residential and commercial developments throughout North America. While Strand has maintained a relatively low profile, consistent with the philosophy of its major shareholders and financial partners, Strand has acquired, developed, and financed over 40,000 homes across North America while consistently maintaining its established reputation for successfully and conscientiously developing real estate. Strand is active throughout several regions in North America, with its head office, located in Vancouver, and regional offices in the southeastern and western United States. Strand's active projects are comprised of over 8 thousand residential units across North America. In British Columbia, Strand is developing over 4 thousand homes (2,200 condominiums and 1,800 rental apartments), 1 million square feet of industrial floor area, along with over 375,000 square feet of commercial and retail space.

Strand's development platform has an established a reputation as a well-recognized and respected developer in the region by demonstrating innovation, a commitment to quality, follow through and a focus on building for the needs of the region's diverse demographic composition.

WHY JOIN STRAND?

Strand's development business is innovative, dynamic, and expanding. This is an opportunity for the successful candidate to join a team of professionals in an inclusive and collaborative environment that fosters professional development and success. Strand is a progressive real estate group that prioritizes culture and rewards entrepreneurial spirit, collaboration and ingenuity while providing opportunities for its employees to grow with the company, both professionally and financially. Strand has "Deep Roots and Big Plans".


DUTIES & RESPONSIBILITIES

Administrative work involved in the operation of the property, according to procedures set by the company and instructions by the Property Manager

• Enforces the provisions of the Residential Tenancy Act

• Showing vacant units and working through the application process

• Preparing and compiling leasing documents for the rental of suites, parking and / or storage lockers

• Completing move in/out inspections

• Advertising vacant units for rent

• Working through monthly AR reports to collect rent, and deposit any rent payments as needed

• Collect security deposits upon completion of signed Tenancy Agreement

• Cleaning of all common area when cleaners are not at the property

• Ability to review maintenance requests in detail and provide information to Property Manager

• Ability to make light repairs on maintenance request

• Maintain accurate and up to date files on all residents

• Schedule and supervise contractors

• Daily common area inspections, including parking levels, bike rooms, garbage rooms, stairwells, and all levels of the property.

• Attending emergencies after hours if required

• Attending to tenant requests and keeping detailed records of requests for the Property Manager

• Responding to tenant emails, calls, and text messages within the same day to keep our companies mission to provide exceptional customer service

• Proving daily and weekly report to the Property Manager

• Ability to perform routine preventative maintenance (i.e., pressure washing, unit filter changes, etc.)

• Living onsite is not required

• Issues key access cards and maintains record for each suite

QUALIFICATIONS AND SKILLS

• Two (2) years of relevant Building / Property Management experience

• Sales and Customer Service roles in previous work experience

• Excellent customer service skills

• Working knowledge of the Residential Tenancy Act

• Able to work in an environment often requiring multi-tasking

• Self-motivated with the ability to take directions and work without supervision

• Professional with a positive attitude

• Able to follow direction

• Outside the box thinker

• Being able to problem solve

• Willingness to work afterhours if required

• Knowledge of electrical, plumbing, and general maintenance

• Ability to work in a team

• Honest and reliable

• Experience with painting, maintenance and repairs is an asset

• Book-keeping or other related administrative experience is an asset

• A solid understanding of Windows-based software and Microsoft Office (Excel, Word, Outlook)

HOW TO APPLY

If you meet the above qualifications and are interested in this role, please send a cover letter along with your resume to While we thank all candidates for their interest, only selected individuals will be contacted.

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