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Technology Specialist

3 months ago

Toronto, Ontario, Canada Microsoft Canada Full time
Overview

Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from? Are you passionate about cybersecurity? Are you ready to join the team that is at the leading edge of innovation at Microsoft? If so, we are looking for you The Microsoft Security organization's mission of making the world a safer place has never been more important. As threats become more frequent and sophisticated, we must work to keep our customers safe through our Security Solutions. The Solution Specialist team within the Microsoft Security organization is at the forefront of this effort, engaging directly with customers to contribute to their success. As the largest security company in the world, we are ideally placed to think outside the box to help our customers make the world a safer place.

We are looking for a Technology Specialist specializing in Security solutions. As a Technology Specialist - Security Solutions you will work collaboratively and virtually with the Security Digital Solution Area Specialist to accelerate technical execution of Microsoft's strategic business priorities – selling best-in-class cloud services and platforms to our managed customers and building digital transformation momentum for our customers, partners, and Microsoft.

If you have a passion for Security solutions, engaging with technical decision makers, leading sales strategy, and delivering customer satisfaction, we invite you to learn more about the Technology Specialist role. You will spend time on qualified customer work, planning and orchestration, preparation, delivering customer requests (technical presentations, demos, trials, Proof Of Concepts (POCs), compete positioning, workshops, etc.).

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required Qualifications

  • 7+ years technical pre-sales or technical consulting experience
    • OR Bachelors Degree in Computer Science, Information Technology, or related field AND 6+ years technical pre-sales or technical consulting experience
    • OR Masters Degree in Computer Science, Information Technology, or related field AND 4+ years technical pre-sales or technical consulting experience
    • OR equivalent experience

Preferred Qualifications

  • 8+ years technical pre-sales, technical consulting, or technology delivery, or related experience
    • OR equivalent experience
  • 6+ years experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
  • 3+ years' experience with developing and delivering customer demos/proof of concepts for Security across competitive offerings
  • 2+ years of enterprise sales/presales or delivery experience in ANY of the following security solutions: Cloud security technologies and frameworks, Security operations, Threat Intelligence, Cyber Incident Response, Cyber Defense methodologies, Cybersecurity, OS Security, Security Information and Event Management (SIEM) systems, Microsoft security solutions (M365 Defender, Defender for Cloud, Sentinel) or technologies such as Prisma Cloud, Crowdstrike, Proofpoint, Splunk, or related.
    • OR 2+ years of of enterprise sales/presales or delivery experience in ANY of the following security solutions: Microsoft 365, Teams, Teams Voice, Meeting Rooms, Microsoft Viva Suite, SharePoint, SharePoint Framework, Syntex, modern device management, Windows, M365 Security and Compliance tools, application development with M365 suite.
  • Certification in Microsoft 365 Security Administration or Cloud Security
    • One or more of Industry certifications such as CISSP, CCSP, etc. is preferred
    • Advising Client Technical Decisions: Business Knowledge, Competitive Analysis, Driving Insight-Led Conversations, Strategic Technical Planning, Technology Industry Knowledge
  • Demonstrating Microsoft Solution Capabilities: Cloud Security, Formal Presentation Delivery and Storytelling, Microsoft Products, Pilots and Proof of Concepts (PoCs), Product Demonstration, Third Party Applications
    • Readiness for Deployment: Architecture Design, Problem Solving, Quality Assurance, Troubleshooting
  • Business level fluency to read, write and speak French

Technology Specialists IC5 - The typical base pay range for this role across Canada is CAD $121,800 - CAD $219,100 per year.

Find additional pay information here:

Microsoft will accept applications and processes offers for these roles on an ongoing basis.

Responsibilities
  • Scale Customer Engagements: Engages with key customer technical decision makers while engaging digital sales team and helping lead sales strategy. Leads and ensures complex technical wins by establishing rules of engagement, leveraging knowledge of processes and tools. Ensures alignment of Microsoft technologies with future sector standards and requirements by working with industry boards and driving customer case studies and references. Leverages knowledge of internal resources and demos and proactively engages product to remediate escalated technical blockers by conveying impact and anticipating and addressing future potential blockers based on needs.
  • Leverage Partner Ecosystem: Scales wins through within the Microsoft ecosystem and supporting partner technical capacity by monitoring and analyzing resources through interactions, communicating with managers, and identifying new partnership opportunities to build subsidiary strategy.
  • Build Strategy: Builds competitive selling strategies, proactively developing strategic cross-workload/subsidiary and account level responses to market threats by identifying patterns and delivering feedback to business group on trends. Works with local account and marketing teams to shape strategic win and customer success plans for the local markets using knowledge of Microsoft offerings, the competitive landscape, and broader market trends.
  • Solution Design and Proof: Demonstrates and oversees demonstrations of solutions based on multiple products and position solutions against competitors. Leverages partner/customer teams as needed to prove capabilities and programmatic framework for re-use by the business.
  • Develop and Maintain Technical Expertise: Stays updated on latest developments and advancements in Security, including new tech, competitors, regulations and internal product and service offerings. Builds own readiness plan, grows product and industry knowledge, and practices expertise. Mentors internal virtual teams in solution area, identifies new opportunities, and monitors/responds to internal tech community posts.
  • Other
    • Embody our culture and values
    ​