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Corporate Travel Consultant

2 months ago

Québec, Quebec, Canada Flight Centre Alumni Full time
{"title": "Corporate Travel Consultant", "description": "Job Summary

We are seeking a highly motivated and experienced Corporate Travel Consultant to join our team at Flight Centre Travel Group. As a Corporate Travel Consultant, you will be responsible for managing the day-to-day travel needs of corporate business accounts, providing exceptional customer service, and building strong relationships with clients.

Key Responsibilities
  • Assist in making professional and accurate business travel arrangements for corporate accounts, including air, car, hotel, and ground transportation reservations.
  • Follow company procedures, account guidelines, and customer service standards.
  • Work as a team member and assist other agents as needed in completing all functions related to servicing the client.
  • Build and maintain strong working relationships with clients and colleagues.
  • Provide solutions to travel-related problems clients may experience.
Requirements
  • Bilingual in both English and French.
  • Customer-focused, consistently going above and beyond to deliver an amazing client experience.
  • You obsess over details, take pride in being organized, and can juggle competing priorities with the ability to quickly shift gears when needed.
  • Outstanding interpersonal skills and ability to build strong business relationships.
  • A problem solver who thinks outside of the box to provide creative solutions.
  • You embrace egalitarianism, irreverence, and ownership.
  • You thrive in a collaborative environment but can also produce quality work independently.
  • Excellent written and verbal communications skills.
  • Ability to work in a fast-paced, deadline-driven environment.
  • Tech-savvy, with 2 years' experience with a GDS system (Sabre preferred), confident using Microsoft suite, and comfortable learning new software.
  • OPC certification preferred; however, candidates without OPC certification will be supported to obtain it. Successful completion of the OPC exam within 30 days of employment is mandatory.
What We Offer
  • Generous paid time off policy.
  • Travel perks/discounts.
  • Health & Wellness Programs and Employee Financial Wellness Services.
  • National/International Award Nights and Conferences.
  • Group benefits including extended health care, dental, and vision, gender-affirming care, fertility care.
  • Insurance including life, AD&D, critical illness, long-term disability.
  • Employee Assistance Program.
  • RRSP/RPP with matching.
  • Tuition Reimbursement Program.
  • Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions.
  • Global career opportunities in a network of brands and businesses.
Location

Montreal, Canada.

How to Apply

If this opportunity excites you, please submit your application. We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.

We are committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team.

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