Employment Resource Advisor/Junior Employment Consultant
5 days ago
We believe in the power of work. Since 1994, we've been partnering with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses, and communities. We understand that work gives hope, strengthens relationships, and drives economic growth.
The Employment Resource Advisor/Junior Employment Consultant plays a vital role in supporting clients in achieving their employment goals. This role provides clients with the necessary tools and resources to enable them to undertake job search, career planning, self-assessment, labour market research, or other employability-related activities as independently as possible.
**Key Responsibilities:** * Assist with completion of initial eligibility determination, identity verification, and client sign-in * Phone clients to remind them of appointments * Conduct a Client Needs Assessment with eligible Clients as the first step in their individualized action plan * Collaborate with the client to develop, update, and revise action plans, in line with policy * Overall responsibility for the management of assigned client case files in the primary information system, including documentation in client eligibility determination, and recording client progress and results * Support and monitor the progress of each client by reviewing the client's progress and comparing it against the client's Action Plan, verify client engagement, ensure documentation requirements are being completed, and perform general oversight activities * Collaborate with other organizations as necessary to coordinate a client's Action Plan services and financial supports * Provide services in a manner that is welcoming, safe, and professional, and ensures that client privacy is protected * Stay up to date on any other employment programs or funding sources that clients may be eligible for * May participate in community and employer events * Research and identify employers and sector opportunities on behalf of clients **Requirements:** * Demonstrated experience in customer service and coaching clients; working with individuals with complex barriers and inclusion groups; working with individuals and building partnerships with employers, community agencies, and other stakeholders * Successful track record helping clients to overcome barriers to meet identified goals and targets * Knowledge of the local labour market, community resources, government programs, job search techniques, career development, and issues relating to unemployment * Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check * Degree or diploma in a relevant field (e.g., career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management) preferred; or equivalent experience * Computer literacy, including Microsoft Office Suite * Ability to work Monday to Friday in Centre * Flexibility and the ability to work in different locations in the catchment **Preferred Criteria:** * Certified Career Development Practitioner (CCDP) Designation * Bilingual (French and English) * Experience in the Employment Services Sector * Experience with provincial government and other online tools such as ICM and online employment services * A valid driver's license and a reliable vehicle **What We Offer:** * Competitive salary * Comprehensive and flexible health and dental benefits * RRSP Matching program * Ongoing learning and development opportunities * Generous time-off policies that promote work/life balance * A diverse and inclusive workplace with a track record of high employee engagement and teamwork * The opportunity to do work that makes a difference-
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West Kelowna, British Columbia, Canada WCG International Consultants Ltd. Full time{"title": "Employment Resource Advisor/Junior Employment Consultant", "description": "About the RoleAs an Employment Resource Advisor/Junior Employment Consultant with WCG International Consultants Ltd., you will play a vital role in supporting clients in achieving sustainable employment. This position provides a consistent, professional, and welcoming...
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West Kelowna, British Columbia, Canada WCG International Consultants Ltd. Full time{"title": "Employment Resource Advisor/Junior Employment Consultant", "description": "About the RoleAs an Employment Resource Advisor/Junior Employment Consultant with WCG International Consultants Ltd., you will play a vital role in supporting clients in achieving sustainable employment. This position provides a consistent, professional, and welcoming...
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