Director, Clinical Operations
2 weeks ago
The salary range for this position is CAD $ $103.65 / hour
Why Fraser Health?
Fraser Health is the heart of health care for nearly two million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations and is home to six Métis Chartered Communities.
Our hospital and community-based services are delivered by a team of 45,000+ staff, medical staff and volunteers dedicated to serving our patients, families and communities. Learn more.
We currently have an exciting opportunity for a Full Time Director, Clinical Operations (Community & Hospital) to join our team at Jim Pattison Outpatient Care & Surgery Centre located in Surrey, B.C.
We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service.
Come work with us
Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.
Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization "WHO" approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.
We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.
Connect with us
Connect with us on our Careers social channels where you'll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members You can also visit us on Indeed and Glassdoor.
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Detailed OverviewSupporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:
The Director, Clinical Operations provides leadership and direction on strategies, planning, design, implementation, delivery and assessment of assigned clinical department/service within or across a hospital or health services area, or, for a Regional Program across Fraser Health.
Oversees programs/departments/services to support operational leaders, remove barriers to patient transition and foster a culture of patient-centred care across the health care continuum. Partners with physician, clinical and support leaders in the system design, implementation and sustainability of an integrated clinical program to achieve Fraser Health's priority actions supporting the Fraser Health Strategic Operating Priorities.
Works within a network of Regional Programs, centralized services, hospital sites and community health service areas.
Responsibilities- Leads strategic/operational planning, integration, implementation and delivery of a program/department/service.
- Collaborates to communicate program/department/service needs and outcomes.
- Ensures program/department/ service operate within approved financial mandate. Reviews and endorses budgets and financial plans developed by Managers.
- Oversees development of policies supports for integration and standardization of health programs/services, capacity and ensuring a systems perspective.
- Ensures standardization of practice, quality, safety and cost effectiveness support creating integrated patient/client/resident-centered care.
- Represents the program/department/service in the health service community, civic/provincial governments or others.
- Ensures performance management criteria form the basis of metrics for program and individual performance plans.
- Provides leadership to support engagement and respect through support of the well-being and safety of our people through effective feedback, retention strategies, work practices that support work/life balance and the encouragement of personal and professional development.
- Liaises with Foundation Heads enhancing synergy with Foundation and Fraser Health strategic and operational priorities.
Education and Experience
A Master's level of education in a field related to healthcare management, supplemented with seven (7) to ten (10) years' recent related, progressively responsible leadership experience; or an equivalent combination of education, training, and experience.
CompetenciesDemonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.
Professional/Technical Capabilities:
- Demonstrated leadership in roles to lead and move forward complex organizational change issues across health service needs which support broad transformational objectives
- Demonstrated leadership abilities to incorporate department/site needs within the broader context of the health delivery system and multiple site/service requirements
- Demonstrated ability to work and lead within a matrix reporting structure
- Sound working knowledge of planning concepts related to service delivery, budgetary, staffing, quality and strategic initiatives
- Proven presentation skills within a senior leadership capacity.
- Proven proficiency of leading practice in the field of healthcare leadership
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