Project Manager, Display Manufacturing

5 days ago

Toronto, Ontario, Canada Array Marketing Full time

About Array Marketing

Array Marketing is a global leader in the retail display and in-store merchandising services industry. Our company has been serving top brands like Estée Lauder, Sephora, L'Oreal, and Samsung for over 40 years. We have a team of over 2,000 employees worldwide, working together to create exceptional retail experiences.

We are committed to building on our strengths, industry knowledge, and design innovation to accelerate our growth and serve our customers even better. As we continue to expand globally, we are looking for critical thinkers who are data-driven, have a strong work ethic, and care about best practices and customer outcomes to help us achieve our vision.

Job Summary

We are seeking a highly skilled Project Manager, Display Manufacturing to lead our production projects. The successful candidate will be responsible for managing multiple projects simultaneously, ensuring timely delivery, and maintaining high-quality products. This is an exciting opportunity to work in a fast-paced manufacturing environment, collaborate with cross-functional teams, and drive business growth.

Key Responsibilities

  • Project Leadership: Oversee and manage ongoing projects, providing support to project teams to remove obstacles, obtain data, meet deadlines, and deliver outstanding products and customer experiences.
  • Project Planning and Execution: Lead project management activities and teams, ensuring the right resources, equipment, and information are shared and transferred. Break down projects into manageable actions, set timeframes, analyze risks and opportunities, and ensure projects progress on schedule and within budget.
  • Cross-Functional Collaboration: Attend daily stand-up and operations meetings, serve as a conduit of information to all parties, including clients, production, design and development, sales, logistics, project management, pre-production, and finance.
  • Client Support: Provide exceptional customer service and support the maintenance of effective client relations. Work with vendors on various developments and deliverables.
  • Issue Resolution: Confer with project personnel and subject matter experts to obtain technical advice and resolve challenges efficiently. Communicate and elevate client concerns in a timely manner, ensuring resolution of issues internally and with the client.
  • Reporting: Prepare work plans, accurate directions for production teams, and project reports for management, clients, and others. Update information on DataWeb and Industrios in an accurate and timely manner.
  • Communication: Prepare status updates and verbally update internal functional teams, Account Management, and Department Leaders on all communications to ensure target lines and expectations are being achieved and status communicated.

Requirements

  • Education: Bachelor's degree in Business Administration, Industrial Design, Engineering, or a related field. PMP Certification is preferred.
  • Experience: Project management experience and a strong understanding of how a product-manufacturing environment operates. Bonus points if you have exposure to custom manufacturing or POP display. You are meticulous and have a commitment to delivering high-quality work products.
  • Drive: Ability to anticipate and troubleshoot challenges in production. You've never faced a deadline you can't meet. You can manage client expectations and plan-out the detailed steps for solution development and implementation.
  • Relationship Building Skills: Ability to foster and nurture trusting relationships. You are empathetic and deliver the needs of your clients.
  • Communication Skills: Well-spoken and able to compose clear, concise business documents efficiently. You can effectively present information in one-on-one situations to customers, clients, and other employees in the organization.
  • Technical Skills: Project management, design, engineering, and/or cost estimation expertise. You can read CAD drawings or have a willingness to learn to. You have excellent skills with Project Management tools and MS Office Suite.
  • Flexibility: A team player ready to jump in whenever and wherever needed. You take a collaborative approach to your work and yet you thrive in an autonomous role. You have a valid passport and can travel if needed, when it is safe to do so.

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