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Automotive Service Director

2 months ago

Grand FallsWindsor, Newfoundland and Labrador, Canada Steele Auto Group Full time

**About Steele Auto Group**

We are a leading automotive dealership group committed to delivering exceptional customer experiences and building long-term relationships with our customers and employees.

**Job Summary**

We are seeking a highly motivated and experienced Service Manager to join our team at Steele Hyundai Grand Falls Windsor. As a Service Manager, you will be responsible for overseeing the daily operations of our service department, ensuring exceptional customer service, and managing a team of technicians.

**Key Responsibilities**

  • Lead and mentor your team to achieve success in the automotive industry
  • Focus on customer satisfaction, profitability, and accuracy
  • Oversee repair procedures and ensure dealership standards are met
  • Assist with diagnostics and communicate technical issues to staff
  • Maintain shop tools, equipment, and organization for maximum efficiency
  • Train and develop personnel for skill improvement
  • Monitor productivity and efficiency of staff regularly
  • Coordinate staff training
  • Help customers in a timely manner
  • Mentor and Coach staff for excellent customer service

**Requirements**

  • 2+ years of automotive experience preferably in Fixed Operations
  • Strong leadership skills
  • Organized, hardworking, and self-motivated
  • Excellent time management abilities
  • Managerial experience is a plus

**Why Join Our Team?**

  • Competitive compensation package, with annual wage review
  • Flexible Health and Dental Plans, 6 different cost-shared options to meet everyone's needs
  • Enhanced Benefits including Telehealth, Mental Health Support, and EFAP
  • Retirement Savings Plan with employer match up to 4%, after 5 years up to 5%
  • Opportunities for career growth and advancement
  • Employee discounts on vehicle purchasing, parts, and service at any of our locations
  • A safe, inclusive, and dynamic work environment