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Customer Experience Associate
1 month ago
About the role
- Our Senior Customer Experience Associates play a crucial role in our branches, ensuring exceptional service and helping customers achieve their financial goals by:
- Acting as a lobby leader, guiding and assisting customers
- Identifying and seizing sales opportunities
- Building long-lasting relationships
- Sharing knowledge on digital banking options
Is this role right for you? In this role you will:
- Develop strong customer relationships
- Address customer needs effectively
- Explain complex concepts in a simple manner
- Thrive in a target-driven and team-oriented environment
- Show eagerness to learn and grow
Do you have the skills needed? We are looking for individuals who:
- Excel in customer service
- Provide assistance in a professional and efficient manner
- Are flexible with their schedule
- Have experience in sales and financial advice
- Possess strong technical skills, with a focus on digital banking tools
- Bring previous banking experience
What's in it for you?
- Join a forward-thinking organization with a collaborative team
- Explore diverse opportunities for growth and development
- Contribute to your community and be rewarded for high performance
- Receive competitive compensation and benefits
Fluency in English & French is required, as you will serve English-speaking clientele. Location: Canada - Quebec - Montreal
Scotiabank is dedicated to helping customers achieve success through a range of services. We value diversity and inclusivity in our environment. Accommodations can be provided during recruitment. Apply online for consideration. We appreciate all applicants' interest in joining Scotiabank.
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