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Enterprise Change Management Lead

2 months ago

Vancouver, British Columbia, Canada BCLC Full time
About the Role

We are seeking a highly skilled and experienced Enterprise Change Management Lead to join our team at BCLC. As a key member of our organization, you will be responsible for leading and supporting the change management strategy and plans, ensuring that our projects and strategic initiatives meet desired business outcomes.

Key Responsibilities
  • Lead and support the change management strategy and plans for the corporate Strategy Delivery Program (CSDP), including overseeing the development, delivery, and communication of change management activities and programs.
  • Set the overall direction of the Change team and implement the change management strategy by developing BCLC's change management framework, processes, measurements, and tools to help drive successful change on corporate initiatives.
  • Oversee all change initiatives, from planning and forecasting to execution and adoption, ensuring alignment with organizational goals and priorities.
  • Conduct stakeholder analysis and change readiness assessments on significant change transformation initiatives that have substantial risk, to define and understand the change impacts and potential barriers for a successful CSDP.
  • Communicate corporate change program practices at the enterprise level into functions, business plans, and operations.
  • Influence leadership across business units to embed corporate change management program practices into BCLC's activities, encouraging integration into business processes. Develop and lead behavior-changing initiatives to improve change management program adoption at BCLC.
  • Lead the Change Management Community of Practice (CoP). Develop BCLC's change practice through implementing standards and best practices.
  • Develop, maintain, and manage critical relationships with various stakeholders to gain their support in championing change and ensuring its implementation and sustainment across the organization. Facilitate relationships and build consensus to achieve the desired transformational results.
  • Work closely with internal stakeholders to ensure consistency and communication of overarching key messages, and to identify and understand change impacts to our people.
  • Manage a budget, consisting of salaries, contracts, and development resources, and provide direction to ensure appropriate allocation of resources and skills are accessible to execute in accordance with established standards and timelines.
  • Manage vendor performance and contracts, including creating Statements of Work (SOW), and Requests for Proposal (RFP).
  • Provide strong people leadership by championing BCLC's vision, mission, and Values in Action; practicing meaningful recognition; communicating with staff regularly; developing, coaching, and mentoring; conducting performance management, and supporting culture and change management initiatives.
  • Act as delegate for their Director as required.
Requirements
  • A Bachelor's degree in Business Administration or a related discipline;
  • 5 to 7 years of relevant experience in change management and/or project management;
  • 3 years' experience leading a team of Change professionals;
  • Experience leading and supporting large-scale change initiatives;
  • Experience managing vendor and customer relationships;
  • Experience working in and leading cross-functional business teams; people leadership experience;
  • Demonstrated expertise at a management level of business planning and resource management.
Preferred Qualifications
  • Certified Change Practitioner - PROSCI is preferred;
  • Understanding of B.C. gaming industry would be an asset.
What We Offer
  • Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement
  • We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
  • Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning