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Customer Service Representative

2 months ago

Prince Albert, Saskatchewan, Canada Walmart Canada Full time
{"h2": "Job Summary
", "p": "As an OMNI Customer Fulfillment Associate at Walmart Canada, you will play a critical role in ensuring the highest level of customer satisfaction and loyalty. Your primary responsibility will be to pick, pack, and dispense online orders with precision and accuracy, adhering to strict safety and food hygiene standards.
", "ul": "", "li": "", "h2": "Key Responsibilities
", "p": "Your key responsibilities will include:
1. Picking and assembling orders from various temperature areas with great care and quality in mind to achieve "On Time" delivery to customers.
2. Packing orders with attention to detail, including distinguishing between similar named products, exact quantity, and correct product codes.
3. Ensuring that products picked are of the highest quality, with no damaged products and freshest product selection.
4. Correctly documenting and labeling all orders through interpretation and understanding of documentation, including pick slips, packaging details, and shipping labels.
5. Optimizing tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
6. Balancing fulfillment responsibilities with customer interaction and offering service, including supporting issues to resolution.
7. Ensuring strict adherence to safety and food hygiene standards, including maintaining a clean and hygienic work area and operating material handling equipment in a safe and responsible manner.
8. Participating in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, and efficiencies.
", "h2": "Requirements
", "p": "To be successful in this role, you will need to have the following minimum qualifications:
", "ul": "", "li": "", "h2": "Preferred Qualifications
", "p": "While not required, the following preferred qualifications would be beneficial:
", "ul": "", "li": "", "p": "Walmart Canada is committed to accommodating the disability-related needs of applicants and associates as required by law.
", "h2": "Location
", "p": "This role is located at 800 15 St E, Prince Albert, SK S6V 8E3, Canada.
", "p": "If you are a current Walmart associate, please login to your Workday account and use the Find Jobs report to apply for this job.
"}