Practice Manager

3 weeks ago

Burnaby, British Columbia, Canada Lock Search Group Full time
Are you ready to make a real difference in the world?Are you a people leader (Manager, PM, Architect, etc) at a software company or business within the technology sector looking to make a real positive difference in people's lives? ...especially in the lives of those most in need of help? If so then this Practice Manager position is perfect for you. Our client is an application software consulting and systems integration company in British Columbia and Ottawa, Canada. They deliver software solutions for our clients throughout Canada, the United States, and Caribbean by means of building new applications, implementing cloud and packaged systems, and/or modernizing legacy systems. Their focus is on high impact software technology solutions that improve the lives of people in need. In particular, they are focused on helping Human Services agencies and Indigenous communities across Canada use technology to transform how they support their most vulnerable citizens.Their people are their business and they put a great deal of focus not only on hiring the right people, but also on keeping them happy and engaged. They have an open, non-hierarchical culture that is collaborative, inclusive, and fun.They are a problem-solving company. Technology is just our tool.
The ideal candidate should be able to work in the office 3-5 days per week, fostering collaboration and engagement with the team.

The Role

This is an exciting new opportunity for a Vancouver-based Regional Practice Leader to grow and oversee work in western Canada. Seeking an experienced professional that will inspire and build a world-class team. You will lead our staff by example, ensuring excellence with our clients and with ourselves. They pride themselves on their highly collaborative culture. You will be accountable for employee development, the delivery and profitability of their client projects, and supporting a business development manager with a sales pipeline.Responsibilities & Role Requirements
  • Work collaboratively with the GM and a business development manager to grow the western Canada practice.
  • Ensure the timely and successful delivery - from the perspective of their people, their clients, and - of solutions working closely with the presales, solution design, and delivery teams.
  • Use considerable judgment to determine optimal solution and offer guidance on the complex problems.
  • Develop trusted client advisor relationships while meeting or exceeding business development and profitability goals.
  • Serve as a role model and coach for the next generation of employees.
  • Instill confidence in the team and their abilities, recommended workable solutions, and drive projects to completion.
  • Motivate, lead, develop, and position people to work effectively in a team environment.
  • Provide strong business acumen, with the ability to provide operational, technical, and financial oversight.
  • Have a proven track record of successful professional services delivery and operations management.
  • Have a strong analytical, organizational, communication and presentation skills.
  • Have expertise in working within public sector and/or First Nations communities would be favorable.
All professionals here are expected to possess these skills:
  • A strong ethical foundation, capable of thriving in an environment and culture where honesty, integrity, and accountability are core values.
  • A collaborative spirit, a team orientation, and a willingness and desire to contribute to the success of others.
They Offer You:A great working environment, offering challenging and interesting work, a place where you can have fun and express your talent and creativity. A chance to make a significant contribution that will be recognized and valued. You will be working side by side with like-minded peers in a non-bureaucratic environment where sharing knowledge is the norm.They believe you should have fun and enjoy growing your career; we provide the supportive and empowering environment to make it happen.Market based compensation with a full range of benefits including medical, dental, vision, RRSP short and long-term disability insurance, etc.

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