Sales - Internal Parts Advisor

3 days ago

Kelowna, British Columbia, Canada Multi-Power Products Ltd. Full time
Salary: $20-25 per hour

Located in beautiful Kelowna, British Columbia, Multi-Power Products Ltd. is one of Canada's leading manufacturers of exploratory drilling and industrial equipment products. With over 38 years of history and operational success, Multi-Power is looking to expand its team. Members of the Multi-Power team are expected to take a customer-first approach in all aspects of their work. Multi-Power's proven track record of success has been built on the foundation that all its employees, from designers to fabricators to senior management, take pride in producing high quality products that exceed customer expectations. Adherence to these values is paramount and is prioritized by all team members in their day-to-day decision making.

Are you passionate about matching the right parts with the right machines? Do you thrive in an environment where problem-solving and customer satisfaction are top priorities? If so, we want you to join our dynamic team as an Internal Parts Advisor

Duties/Responsibilities:

  • Responding to Part Inquiries: Promptly respond to customer inquiries via phone, email, or walk-in regarding drilling equipment parts, pricing, availability, and technical specifications.
  • Quoting and Pricing: Prepare and provide accurate price quotations to customers for drilling equipment parts & hydraulic components.
  • Order Processing: Process customer orders for parts accurately and efficiently, including verifying order details, pricing, and shipping information, and coordinating with the staging for order fulfillment.
  • Product Knowledge: Develop a comprehensive understanding of Multi-Power's inventory of drilling equipment parts, including their specifications, compatibility with different equipment models, and applications.
  • Technical Support: Provide technical assistance to customers regarding Multi-Power drilling equipment parts, including helping with part identification, compatibility issues, and troubleshooting.
  • Customer Relationship Management: Cultivate strong relationships with customers by providing exceptional service, addressing concerns promptly, and following up on inquiries, orders, and part deliveries.
  • Sales Support: Collaborate with the sales team to identify opportunities for upselling related parts or accessories to customers based on their needs and existing orders.
  • Shipping and Receiving Assistance: Occasionally assist with shipping and receiving duties, including packaging parts for shipment, coordinating with carriers, and receiving incoming shipments, to support warehouse operations as needed.
  • Documentation and Record-Keeping: Maintain accurate records of customer interactions, orders, and inquiries.
  • Complaint Resolution: Handle customer complaints and issues professionally and efficiently, working towards satisfactory resolutions and escalating complex issues to appropriate channels when necessary.
  • Meeting Sales Goals: Work towards meeting or exceeding assigned sales goals and targets, contributing to the overall sales objectives of the company.

Work Environment:

  • Mostly indoors, Sales Department
  • Ability to travel internationally would be an asset
  • Continuing education programs may be offered on an as needed basis

Qualifications:

  • Ambitious: a desire to improve sales goals, procedures & efficiencies
  • Excellent communication skills
  • Excellent customer service skills
  • Good organizational skills
  • Self-starter, self-motivated
  • Able to work independently with minimal supervision and within the Sales team
  • Able to handle changes in workload
  • Computer literate
  • Mechanical inclination an asset but not required
  • Post-Secondary Training: not required but an asset
  • High School graduate, Grade 12
  • Safety attitude

Supervisory Responsibilities:

  • none

Position Type: Salary, Full Time

  • Hours are 8:00 a.m. to 5:00 p.m., Monday to Friday.

MPP Employment Packages Include:

  • Extended Health
  • Dental
  • Life Insurance
  • Long Term Disability
  • Accidental Death and Dismemberment (AD&D)
  • Dependent Life Benefits
  • Employee and Family Assistance Program
  • Monthly Membership to Community Athletics Gym
  • Employer-paid Continuing Education Programs
  • Career Advancement
  • Employee Referral Benefits

Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

  • Sales Advisor

    2 weeks ago

    Kelowna, British Columbia, Canada Reliance Home Comfort Full time

    Sales Advisor Kelowna, BC, Canada Req #4312 June 10, 2024 Find Your Limitless with Reliance By joining Reliance as a Sales Advisor , you'll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves...

  • Parts Advisor

    2 weeks ago

    Kelowna, British Columbia, Canada Traveland RV Supercentre Full time

    Parts Counter AssociateJoin our team as a parts counter associate at a leading RV dealership! We are looking for a motivated individual to assist customers with their parts needs and provide information on RV features and maintenance. This role offers competitive pay, benefits, and a supportive work environment.ResponsibilitiesAssist customers throughout the...

  • Sales/leasing Advisor

    2 weeks ago

    Kelowna, British Columbia, Canada Bannister Automotive Group Full time

    Bannister Cadillac Kelowna is looking for an energetic, performance-driven Sales Advisor to join our talented team. If you are a self-starter with a willingness to learn and succeed in an environment that rewards performance, we want to hear from you Create your own financial successWe want someone who is incredibly personable, with strong communication...

  • Parts Advisor

    2 weeks ago

    Kelowna, British Columbia, Canada Traveland RV Supercentre Full time $60,000 - $75,000

    Back Parts Counter Associate Are you a dynamic and results driven individual with an insatiable hunger for sucess? Do you thrive in a fast-paced environment where excellence is the only standard? If so, we want you to be our next Rockstar Why Join Traveland RV? Uncapped earning potential - Skyrocket your income with a competitive commission structure that...

  • Outside Sales Representative

    2 weeks ago

    Kelowna, British Columbia, Canada A.C.T. Equipment Sales Ltd. Full time

    A.C.T. Equipment Sales is a leading supplier of industrial tools specializing in abrasives and cutting tools in Canada. In 2023, A.C.T. joined PTSolutions, a division of Berkshire Tool Supply Group (BTSG). PTSolutions is one of the leading suppliers of cutting tools, MRO, and machinery, and is ranked in the Top 50 industrial distributors in the United...

  • Automotive Technical Sales Specialist, Underhood

    2 weeks ago

    Kelowna, British Columbia, Canada NAPA Auto Parts Full time

    Company Description Be part of a community of authentic, proud and trusted people**Our Auto Parts Division is the largest Canadian distribution network of automobile replacement parts. Our banners in this division include the renowned NAPA Auto Parts, Altrom/Auto-Camping, and NAPA/CMAX. we believe we don't just deliver car and heavy vehicle parts all around...

  • Immigration Advisor

    2 weeks ago

    Kelowna, British Columbia, Canada Okanagan College Full time

    Position InformationPosition Number P02586Position Title Immigration AdvisorDivision/Portfolio International EducationDepartment/Program International Student SettlementLocation KelownaOther Flexible Work OptionsYour Opportunity Under the limited supervision of the Director, International Education, this position advises enrolled international students on...

  • Insurance Advisor

    2 weeks ago

    Kelowna, British Columbia, Canada Westland Insurance Full time

    Insurance Advisor Kelowna (Mission Park), BC, # Lakeshore Road, Kelowna, British Columbia, Canada Req #2733 Tuesday, May 28, We're searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor at our Kelowna, BC - Mission Park branch. Do you love...

  • Insurance Advisor

    2 weeks ago

    Kelowna, British Columbia, Canada Westland Insurance Full time

    Insurance Advisor Kelowna (Gordon Dr), BC, Gordon Drive, Kelowna, British Columbia, Canada Req #2918 Tuesday, May 28, We're searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in our Gordon Drive office in Kelowna, BC. Do you love to...

  • Insurance Advisor

    4 weeks ago

    Kelowna, British Columbia, Canada Westland Insurance Full time

    Insurance Advisor Kelowna (Mission Park), BC, # Lakeshore Road, Kelowna, British Columbia, Canada Req #2733 Tuesday, May 28, We're searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor at our Kelowna, BC - Mission Park branch. Do you love...

  • Insurance Advisor

    4 weeks ago

    Kelowna, British Columbia, Canada Westland Insurance Full time

    Insurance Advisor Kelowna (Gordon Dr), BC, Gordon Drive, Kelowna, British Columbia, Canada Req #2918 Tuesday, May 28, We're searching for an Insurance Advisor. Are you searching for new possibilities? Westland Insurance Group Ltd is growing and has a new opportunity for an Insurance Advisor in our Gordon Drive office in Kelowna, BC. Do you love to...

  • Insurance Advisor

    2 weeks ago

    Kelowna, British Columbia, Canada Western Financial Group Full time

    We are one of Canada's Top Employers, Join UsLooking to work with a high performing team to provide our clients the coverage they need by building strong business relationships and delivering excellent service?Insurance Advisor - Personal LinesAs an Insurance Advisor you are responsible for meeting sales targets through quotes and by referring new business....

  • Financial Advisor

    2 weeks ago

    Kelowna, British Columbia, Canada Scotiabank Full time

    Requisition ID: 170198Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the role:What your role will beFinancial AdvisorAt Scotiabank we help employees build their futures - where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture...

  • Financial/ Wealth Advisor

    2 weeks ago

    Kelowna, British Columbia, Canada Made in Canada Full time

    Wealth Advisor - Full Time/Permanent - KelownaOn behalf of our financial institution client, Brainhunter Systems is seeking an experienced Wealth Advisor to join their team in a full time, permanent position.Note: Candidates must be located in or willing to relocate to Kelowna, BC and eligible to work in Canada.In this position, you will be working under the...

  • Client Advisor Intern

    4 weeks ago

    Kelowna, British Columbia, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners...

  • Parts Technician

    2 weeks ago

    Kelowna, British Columbia, Canada Peterbilt Pacific Kamloops Full time

    KELOWNA, BCThe Parts Technician is responsible for ordering, warehousing, inventory control and the sale of parts. Their duties also include identifying/searching for parts and equipment, shipping and receiving, and providing excellent customer service.At Peterbilt Pacific, we strive to conduct our business as a well-respected organization; with integrity,...

  • Service Advisor

    2 weeks ago

    Kelowna, British Columbia, Canada Fraserway RV Full time

    Looking for a great opportunity to work with the largest RV Dealer in the industry? Interested in developing or advancing your career?We are looking for a highly motivated, enthusiastic team player to join our Kelowna, BC Dealership as Service Advisor. This is a Full-Time, Regular position.The primary focus of the Service Advisor is customer service. The...

  • Beauty Advisor

    2 weeks ago

    Kelowna, British Columbia, Canada Hudson's Bay Full time

    Location: KELOWNA,British Columbia,Canada Job Opened: May 1st, 2024 Education: Associate's Degree/College Diploma Job Number: 240001MW Job Type: Full-Time Remote: No What This Position is All About In the role of a Beauty Advisor, you are a friendly, customer-focused individual who understands the importance and intricacies of being ready to serve...

  • Client Advisor Intern

    2 weeks ago

    Kelowna, British Columbia, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionWhat is the opportunity?This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners...

  • Sales Advisor

    2 weeks ago

    Kelowna, British Columbia, Canada ActionLink Full time

    Are you a fan of the newest consumer technology products?Then ActionLink needs you on our Sony Home Theater Sales Specialist Team ActionLink is seeking a driven, tech-savvy individual to join our growing sales team. Sony Home Theater Sales Specialists will showcase and demonstrate the latest innovations in premium home cinema entertainment by representing a...