Cloud Practitioner

3 weeks ago


Montreal, Quebec, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you're bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It's our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We are looking for a Cloud Practitioner to join our IT team. In this role, you will collaborate with the Manager of the Cloud Center of Excellence to be part of a small, but mighty, agile team of senior experts responsible for the integration and operation of a Public and Private Cloud Infrastructure.

The work of this team – along with the teams Quebec and Ontario– helps to ensure the integrity, efficiency, and excellence of our IT systems so our people can effortlessly leverage technology to do their work and do it well.

This is a wonderful opportunity for someone who has a broad understanding of cloud technologies and their integration with existing on-premises technologies and who is also looking to grow in a multi-disciplinary team.

What you'll do here:

  • Proactively manage team demand/capacity in consultation with IT management, Product management, Enterprise Architecture, and Workload owners that are looking to go in the Cloud.
  • Provide cloud management services such as strategy, approaches, best practices, and procedures across Intact.
  • Champion the Infrastructure as Code.
  • Collaborate with stakeholders across Enterprise Architecture, Information Security, Finance, and engineering teams, among others, to develop the global cloud strategy.
  • Guide cloud investment decisions to innovate for value, FinOps Practice.
  • Advise on cloud KPIs, metrics, and SLAs to measure cost, performance, and support baselines and track against standards and business requirements.
  • Operationalize consistent cloud migration procedures.
  • Support cloud security and compliance governance.
  • Manage knowledgebase for cloud best practices, standards, training material, etc.
  • Maintain tool kit / library of standard tools.
  • Liaise with external vendors to accomplish cloud design, development, and operations goals.
  • Continuously develop and improve services offered by the Cloud Center of Excellence (CCoE).
  • Identify opportunities for cloud efficiency enhancements across the organization.
  • Coordinate the delivery of Cloud services with Cloud Operation Team and Business.
  • Evaluate the compliance of Cloud projects with respect to governance and coordinate the Cloud approval committee.

What you need:

  • 10+ years of experience in an operational, management, or services delivery role (Ideally for a Managed Services Provider, Cloud Hosting, or Insurance company).
  • Good planning and organization of work.
  • Ease of working in a team.
  • Understanding of automation tools such as Ansible, Terraform, Packer , Vault.
  • Knowledge in infrastructure automation with CI/CD framework.
  • Knowledge of Agile methodologies.
  • Knowledge of DevOps methodology.
  • Experience in a hybrid cloud environment
  • For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
  • No Canadian work experience required however must be eligible to work in Canada

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success
  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
  • An extensive flex pension and benefits package, with access to virtual healthcare
  • Flexible work arrangements
  • Possibility to purchase up to 5 extra days off per year
  • An annual wellness account that promotes an active and healthy lifestyle
  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
  • Inspiring leaders and colleagues who will lift you up and help you grow
  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.



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