Operational Specialist
1 month ago
About Us:
Sailvan Times is a thriving technology-driven cross-border e-commerce company, valued at $2.5 billion since its July 2023 IPO.
Specializing in high-quality sports apparel and clothing, we serve a global clientele through various platforms including Amazon, Walmart, eBay, and Wish, alongside direct sales via our websites.
Vanpowers Team, a key product line, offers innovative electric bikes as part of our commitment to sustainable urban transportation.Position Summary:
The Operations Specialist is a multi-faceted role designed to support both the customer service and business development (BD) aspects of our operations.
This position requires a dynamic individual who can balance operational tasks with customer engagement, ensuring a seamless experience for our clients and maintaining the high service standards Sailvan Times is known for.
Key Responsibilities:
A
Operational and BD Support:
- Work in tandem with the BD team for business expansion, maintaining strong relationships with dealers.
- Assist in daily communications and maintenance with current clients and sales orders.
- Engage in tasks like phone communication with dealers, sending promotional emails, assisting in order creation, and participating in aftersales service.
B
Customer Service:
- Act as a primary point of contact for B2B and B2C customers, addressing queries, and concerns, and providing feedback.
- Manage and respond to customer service emails promptly.
- Handle returns, refunds, and other postpurchase inquiries, ensuring high customer satisfaction.
C
Team Collaboration:
- Support sales and BD teams in understanding product needs and coordinating deliveries.
- Maintain accurate records in the CRM system, including shops, distributors, and sales data.
- Produce and report on key sales statistics, ensuring consistent CRM system updates.
D
Continuous Improvement:
- Use feedback and insights for operational improvements and process streamlining.
- Recommend product and service enhancements based on customer feedback and market trends.
Qualifications:
- Bachelors degree in Business, Management, or a related field.
- At least 2 years of experience in operations or customer service.
- Proficiency in CRM software, operational tools, and Shopify.
- Excellent interpersonal and communication skills.
Benefits:
- Competitive salary and benefits package.
- Employee discounts on our ebikes.
- Career growth and development opportunities.
- Collaborative and innovative work environment.
Application Process:
Send your
resume and cover letter to
with the subject line "
Application for Electric Bike Operations Analyst - [Your Name]".
-
Operational Specialist
1 week ago
Oakville, Ontario, Canada NIGHTSEA INC Full timeAbout Us:Sailvan Times is a thriving technology-driven cross-border e-commerce company, valued at $2.5 billion since its July 2023 IPO. Specializing in high-quality sports apparel and clothing, we serve a global clientele through various platforms including Amazon, Walmart, eBay, and Wish, alongside direct sales via our websites. Vanpowers Team, a key...
-
Field Operations Specialist
1 week ago
Oakville, Ontario, Canada SUEZ Full timeAround the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us._ The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, makes us...
-
Imaging Specialist
1 week ago
Oakville, Ontario, Canada The Printing House Full timeImaging SpecialistTPH is a family-owned Canadian business, serving Canadians for over 60 years. TPH operates 65 production centres across Canada to serve our customers where and when they need it. Locally produced, in the exact quantity that our customers require, and delivered when and where they need it. TPH has been named one of North America's most...
-
Creation Specialist
1 week ago
Oakville, Ontario, Canada Town of Oakville Full timeEmployment Status:Temporary Full-time until August 2024 (CUPE 5348)Location: Primary - Glen Abbey and Iroquois Ridge Branches. You will be required to travel to all sites and external events.Hours:35 hours including days, evenings, and weekendsOakville Public Library (OPL) has a temporary opportunity for a Creation Specialist.The Creation Specialist supports...
-
Software Support Specialist
1 week ago
Oakville, Ontario, Canada Siemens Full timeSoftware Support Specialist – Remote Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world's most significant problems – Be part of exciting and innovative projects. Opportunities to advance your career and mentorship programs on a local and global scale....
-
Software Support Specialist
1 week ago
Oakville, Ontario, Canada Siemens Canada Limited Full timeSoftware Support Specialist – Remote Change the future with us. We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on...
-
Operations Specialist
1 week ago
Oakville, Ontario, Canada The Travelers Companies, Inc. Full timeWho Are We? Solid reputation, passionate people and endless opportunities. That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. Job...
-
Health & Safety Specialist
1 week ago
Oakville, Ontario, Canada Atura Power Full timeIntroductionAtura Power is the largest fleet of combined cycle power plants in Ontario. Our facilities are located across the province including Napanee, Halton Hills, Toronto, and Windsor. This position is located at Atura Power's Head Office, located in Oakville ON. Guided by our values, we are inclusive, we work safely, we are flexible, we look for ways...
-
BIM Specialist
2 months ago
Oakville, Ontario, Canada Kiewit Full timeRequisition ID: 172087 Job Level: Mid Level Home District/Group: Kiewit Infrastructure Engineers Department: Drafting & Design Market: Transportation Employment Type: Full Time Position OverviewAs a BIM Specialist at Kiewit, you will play a pivotal role in our project workflows by serving as the expert in Digital Delivery tools. Your responsibilities will...
-
BIM Specialist
3 weeks ago
Oakville, Ontario, Canada Kiewit Full timeRequisition ID: 172087 Job Level: Mid Level Home District/Group: Kiewit Infrastructure Engineers Department: Drafting & Design Market: Transportation Employment Type: Full Time Position OverviewAs a BIM Specialist at Kiewit, you will play a pivotal role in our project workflows by serving as the expert in Digital Delivery tools. Your responsibilities will...
-
Delivery Specialist
1 week ago
Oakville, Ontario, Canada Veolia Full timeAround the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us._ The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, makes us...
-
Child Life Specialist
1 week ago
Oakville, Ontario, Canada Halton Healthcare Full time $36 - $41Company Description Halton Healthcare's vision of Exemplary patient experiences, always, goes beyond just the patient experience; it has shaped our entire culture and remains at the core of every interaction in our organization, from our patients & families to our staff, physicians and volunteers. We believe in exemplary PEOPLE experiences alwaysAt Halton...
-
Customer Service Specialist
1 week ago
Oakville, Ontario, Canada Bunge Iberica SA Full timeCustomer Service Specialist We offer competitive compensation, flexible work arrangements, and opportunity to progress. Our hybrid work environment provides a balance of in office and remote work. Act as One Team by fostering inclusion, collaboration, and respect Drive for Excellence by being agile, innovative, and efficient This position will act as a...
-
Specialist, Treasury Back Office
1 week ago
Oakville, Ontario, Canada CT Corporation Full timeHelp us boldly shape retail in CanadaCanadian Tire Corporation's (CTC) rich heritage of serving Canadians from coast-to-coast dates back to 1922. Our vision is to become the #1 retail brand in Canada and we are focused on innovating and making important investments in our business, especially when it comes to our people. To reach our goal, we need the best...
-
Marketing Specialist
1 week ago
Oakville, Ontario, Canada Parklane Mechanical Acoustics Full timeB2B MARKETING SPECIALIST Full time position Office hours 8:30AM5:00PMAs one of North America's leading providers of turnkey mechanical noise and vibration solutions, Parklane is on a constant search for top industry talent. Every day we help clients their sound attenuation and vibration challenges. We do it by leveraging an agile approach to engineering,...
-
Commissioning Support Specialist
1 week ago
Oakville, Ontario, Canada Veolia Full timeAround the globe, we help cities and industries manage, optimize and make the most of their resources. We provide an array of solutions related to water, energy and materials to promote a cleaner more sustainable world for all of us._ The collective expertise and passion of our people, combined with a broad portfolio of over 10,000 technologies, makes us...
-
Software Support Specialist
1 week ago
Oakville, Ontario, Canada Siemens Full timeJob Description: Software Support Specialist – Remote Change the future with us. We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus...
-
Specialist, Employee Relations
1 week ago
Oakville, Ontario, Canada Ford Motor Company Full timePosition Details:At Ford Motor Company's Oakville Assembly Complex, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have an exciting opportunity for you to accelerate your career potential as you help us define...
-
Senior HR Specialist
1 week ago
Oakville, Ontario, Canada Spark Power Corp Full timeSenior HR SpecialistSpark Power, a trusted partner in energy in North America, is looking for a Human Resources Generalist to join our team. Based out of our Oakville head office, this role will report to the Director, Human Resources and be the key People & Culture partner to the Eastern Canadian leadership team (including Branch Managers and Project...
-
Strategic Communications Specialist
1 week ago
Oakville, Ontario, Canada Geotab Full timeWho we are:Geotab is a global leader in IoT and connected transportation and certified "Great Place to Work." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities.Geotab is advancing security, connecting commercial vehicles to the internet...