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eXpert Care Desk, Concierge
3 weeks ago
- Canada (REMOTE) Business Operations Remote , Montreal,QuébecLondon,OntarioMississauga,OntarioToronto,OntarioBarrie,OntarioHamilton,OntarioOttawa,OntarioGatineau,CanadaQuébec City,CanadaLaval,QuébecSt Laurent,Quebec We are one of the first all remote companies with 2,000+ team members utilizing our virtual office called eXp World.
As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate.
Providing world-class service to the agents in our virtual environment and assisting the agents with questions through our in the world ticketing system, multi-queue phone system, and agent support CRM.
Helping to direct agents to where they need to go for help in different areas of our company.Frontline support for the ticket system in the world and agent support CRM Answer inquiries in live chat and email Provide resources and respond to agent inquiries via multi queue phone system Strong knowledge of Microsoft Office/Google Suite Excellent written and verbal communication skills in both English and French Paid Holidays 20/pay cheque for the first two pays of the month for your mobile phone/internet Fully remote environment The starting base pay for this position is $50,000 CAD per year in our lowest geographic cost of living market and is dependent upon many factors such as location, experience, skills, and training.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law.
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