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Host and Guest Experience Specialist

2 months ago

Aurora, Ontario, Canada Boston Pizza International Inc. Full time
About the Role

We are seeking a highly skilled and enthusiastic Host to join our team at Boston Pizza International Inc. As a Host, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.

Key Responsibilities
  • Ensure seamless guest flow and seating arrangements, utilizing effective communication and problem-solving skills.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues in a professional and courteous manner.
  • Collaborate with the service team to ensure timely and efficient service delivery.
  • Maintain a clean and organized workspace, adhering to health and safety standards.
  • Participate in ongoing training and development to enhance knowledge and skills.
What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for career growth and professional development.
  • A competitive compensation package.
  • A comprehensive benefits program.
  • A fun and inclusive company culture.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving and adaptability skills.
  • Previous experience in a customer-facing role is an asset.