Quality Assurance Specialist

2 weeks ago


Portage la Prairie, Canada Sandy Bay Child & Family Services Full time
Salary:

Position Summary:

The incumbent is responsible for the implementation and evaluation of quality assurance initiatives to provide data-driven analysis that supports Sandy Bay Child and Family Services Inc. The incumbent will support program evaluation, data collection, monitoring and compliance and will create processes for continuous improvement for all units within Sandy Bay Child and Family Services Inc.

Some Duties include:

  • Development of Quality Assurance (QA) framework and implementation of agency reviews using the framework.
  • Develop policies and procedures for the internal QA processes for all programming within the Agency.
  • Will implement and complete internal audits/Rcase reports on Service Delivery Practices, Case Management and Foster Care Files.
  • Monitors the progress of work to meet deadlines through planning and prioritizing.
  • Complete Agency Reviews as schedule and when needed, ensure that standards are followed.
  • Contributes to the improvement of programs and ensure compliance.
  • Will gather data for the Management team, Executive Director, and Board of Directors.
  • Excellent people skills, including the ability to work in a team environment and establish effective working relationships at all levels of the Agency.
  • Demonstrated skills in the areas of crisis intervention, child protection investigations, and assessing high risk situations which require immediate response.
  • Proficient with Microsoft Office Applications, and Child and Family Services Information System/Intake Module (CFSIS/IM).

Qualifications:

  • B.S.W., B.A., or Child & Family Services Diploma and/or equivalent combination of education and training/experience in a related field of service.
  • Several years' experience working in a child welfare setting and/or a related field of study.
  • Proven project management experience will be considered an asset.
  • Excellent interpersonal, verbal, written, time management, and organizational skills.
  • Must have a valid Manitoba Driver's License, access to a vehicle and willing to travel between different work sites.
  • Must pass Vulnerable Sector Search, Prior Contact Check, and Child Abuse Registry Check.
  • Ability to speak and/or understand the Ojibway language would be an asset.
  • Knowledge and respect of Sandy Bay Ojibway First Nations traditional culture and traditional philosophy.

We encourage applicants to apply through BambooHR, if this cannot be done, please forward package which includes: Cover Letter, Resume, along with three (3) Reference Letters, one from being most recent Supervisor to:

Sandy Bay Child & Family Services Inc.

ATTN: Human Resources

32 Tupper Street North,

Portage la Prairie, MB R1N 1W8

Closing date: Open Until Filled

We thank all applicants, but only those selected for an interview will be contacted.



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