Senior Production Control Advisor

Found in: beBee jobs CA - 1 week ago

Calgary, Alberta, Canada Cenovus Energy Inc. Full time
Worker Type: EmployeeGroup: Production Control DepartmentJob Post End Date: 04/20/2024

About this opportunity:

Cenovus is looking for a Senior Production Control Advisor to join their team. Reporting to the Manager, Production Control, this role will support the service transition team (including document reviews) during release management and new service introductions. In addition, the successful candidate will be responsible for providing periodic and ad hoc IS management reports.

What you'll do:

  • Monitor and handle the Performance Analytics Dashboards and its related Jobs.
  • Monitor and lead the Reporting Functionality in ServiceNow.
  • Process Management Accountabilities across Service Operations and Service Transition Processes (Incident Management, Problem Management, Change Management, Knowledge management, Continual Service Improvement, Service Level Management, Capacity Management, Availability Management, IT Asset management, Service Asset and Configuration Management etc.)
  • Own and drive the Monthly ITSM Health Check data collection, presentation and assist the team in planning and execution of the meeting.
  • Responsible to complete the following:
    • Executive Summary after every Major Incident
    • Weekly communication for the Health and Safety newsletter
    • Monthly communication about ITSM activities and Automation to all IS Users
    • Monthly communication for Shared Services activities.

Who you are:

  • Must be legally entitled to work in Canada.
  • Completion of post-secondary education in Information Technology, Computer Science or other related field.
  • Minimum of 8-10+ years of experience in the Service Management Domain.
  • Certifications such as Information Technology Library (ITIL) Foundations, ITIL V4 Specialist an asset.
  • Lean Sigma, ServiceNow Platform, and other Infrastructure Domains Certifications.
  • Skilled negotiator, relationship builder, active listener.
  • Outstanding communication abilities and presentation skills.
  • High level of integrity and ethics, respected by others.
  • Works well under pressure with the ability to handle multiple priorities.
  • Critical/forward thinker, agile and comfortable with change.
  • Exercises sound knowledge and good judgment.
  • Accountable, diligent, effectively handles the details.
  • Strong work ethic and drives for results.
  • Encourages and develops a culture of innovation, learning and questioning approach.

Note: The application deadline for this position is 11:59 PM MT April

If you require accessibility assistance to complete the on-line application or otherwise apply for an open position with Cenovus, its subsidiaries and affiliates, please email

Internal candidates that are currently in a lower grade will be assessed based on their sustained job performance, how they demonstrate the expected organizational competency behaviors and values and in discussions with their current leader prior to determining next steps.

Who we are:

We're an integrated energy company headquartered in Calgary with oil and natural gas production operations in Canada and the Asia Pacific region, and upgrading, refining and marketing operations in Canada and the United States. We're committed to maximizing value by sustainably developing our assets in a safe, innovative and cost-efficient manner, integrating environmental, social and governance considerations into our business plans.

We've been named a Top Alberta Employer for 2024, a designation recognizing organizations leading their industries in offering exceptional places to work.

Find Cenovus on Facebook, X, LinkedIn, YouTube and Instagram.

For more information, please visit

At Cenovus, we embrace diversity of thought, experience and backgrounds to help us make better business decisions, address our challenges, seize opportunities and unlock innovative solutions. We're committed to building a diverse, equitable and inclusive workplace where people feel respected, valued and engaged. We strive for a collaborative, physically and psychologically safe environment where you can be yourself, feel a sense of belonging and thrive. For more information, including details on our inclusion and diversity targets and networks, visit

The requirements of this posting may be modified to support business needs. Title and compensation administration will be based on the skills and capabilities of the successful incumbent.

Notification

To be considered for a position, please click Apply and create an account or sign in to your Cenovus Careers profile.

Immediately following successful submission of your online application, you will receive an online notification confirming Cenovus's receipt of your resume.

Only those applicants who apply directly to a posted position and are selected for an interview will be contacted. We will not accept agency or third-party candidate submissions.

To follow the status of your application, log in to your Cenovus Careers profile and click on the appropriate job under 'My Applications'.

Interested in this opportunity? Click the Apply link.

If you are a CURRENT EMPLOYEE please apply by going to our Internal Career Site

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