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3rd Key

2 months ago

Richmond, British Columbia, Canada Clinique Full time

Key Holder

We are seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the Store.

  • Lead by example, modelling behaviors that inspire the sales team to provide exceptional customer service and achieve sales and customer service targets.
  • Utilize retail expertise and cash handling experience to perform start and end of day cash reconciliation and take responsibility for opening and closing the store on a rotational basis.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Collaborate with the sales team to achieve sales and customer service targets, and provide coaching and mentoring to ensure team members are equipped to succeed.
  • Stay up-to-date with company policies and procedures, and ensure compliance with all relevant laws and regulations.

Requirements

  • Proven retail experience, preferably within cosmetics.
  • Ability to provide inspirational, authentic, and personalized customer service.
  • Previous retail operations experience, including cash reconciliation and opening and closing the store, is desirable.
  • Previous supervisory experience, including coaching and mentoring others to achieve sales and customer service targets, is desirable.
  • Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.

About the Company

The Estée Lauder Companies is a leader in prestige beauty, committed to providing exceptional customer service and driving sales growth. We offer a dynamic and supportive work environment, with opportunities for career development and advancement.

Benefits

  • Competitive hourly rate, ranging from $18.85 to $28.30, depending on qualifications, skills, experience, and budget.
  • Health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time.
  • Competitive incentive compensation programs, including commission and bonus plans.