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Healthcare Support Specialist

2 months ago

Cornwall, Canada Home and Community Care Support Services Full time
Job Description

Job Title: Healthcare Support Specialist

Job Summary:

We are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services. As a key member of our team, you will provide administrative and clerical support to our healthcare professionals, ensuring that patients receive prompt and effective customer service.

Key Responsibilities:

  • Provide administrative support to healthcare professionals, including data entry, filing, and record maintenance.
  • Communicate with patients, families, and healthcare providers to ensure seamless care coordination.
  • Manage client records, including scanning and data entry, and ensure accurate and up-to-date information.
  • Process requisitions, prepare related documents, and monitor inventory of supplies.
  • Assist with projects and initiatives related to job responsibilities, participate in orientation and committees, and perform other related duties as requested.

Requirements:

  • High school graduation diploma plus one year of Community College diploma in Office Administration, Business, Health Administration, or equivalent program.
  • Minimum 18 months of previous experience in similar customer service or related position in the health, social, or business administration fields.
  • Demonstrated knowledge of office procedures, including filing and record maintenance, and operation of telephone systems and office equipment.
  • Demonstrated proficiency in the use of a variety of computer software applications, including email and the internet.
  • Strong oral and written communication skills, with ability to work with multiple stakeholders, including staff, service providers, clients, and caregivers.

Working Conditions:

This is a full-time position with a rotating shift schedule that provides coverage between the hours of 8am and 8pm, seven days a week. The successful candidate will be required to work every second weekend as part of this rotation.

What We Offer:

  • Attractive comprehensive compensation packages and benefits.
  • Valuable development opportunities.
  • Membership in a world-class defined benefit pension plan.

Why Join Us:

If you're interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.