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Senior IT Infrastructure Manager
2 months ago
The Senior Network & System Administrator is responsible for planning, deploying, managing, and monitoring VON's infrastructure and services; network firewalls and security devices; server clusters and virtual machines; Active Directory, and Exchange. In addition, they will be responsible for upholding security best practices, software installation, troubleshooting, upgrades, and downgrades. Experience with Citrix and VOIP solutions required, Palo Alto firewall experience an asset.
Key Responsibilities- Collaborate with the Manager, Information Technology to plan and implement technical solutions which enhance reliability, scalability, and performance of VON's hardware infrastructure.
- Support Windows 2012/2016 servers in a Hyper-V clustered environment and delegate routine tasks to IT Systems Administrators as necessary.
- Part of the final step in the escalation framework within the IT support team, possessing the most technical knowledge, regarding all aspects of the hardware, network, and system infrastructure.
- Perform research with vendors and external technical resources for analysis and resolution of complex technical support problems.
- Provide routine reporting and recommendations to management for performance of hardware systems, capacity constraints, system growth requirements, and progress on project implementations.
- Perform advanced system administration activities including, application of security policies, enterprise software upgrades, and major infrastructure changes.
- Analyze and test new technologies, operating systems, and hardware platforms, prior to adoption and implementation within the infrastructure and network.
- Create and use software tools to automate deployment of software and security updates across the VON network.
- Post-secondary degrees in computer science or systems and network administration.
- Minimum of 7 years direct experience in a complex network system environment supporting greater than 5000 end users.
- MCP and CCNA Certifications an asset.
- 5+ years administration of virtualized environments, including MS Hyper-V, VMware V-Sphere, Citrix or Cisco UCS.
- 5+ years' experience working with computer security (e.g. firewalls and intrusion detection systems).
- 2+ years experience with hardware infrastructure design and implementation methodologies.
- Advanced knowledge and experience with SAN, NAS storage including iSCSI and Fiber SAN.
- Advanced knowledge and experience with networking protocols, security administration, and VPN client / host firewall configurations.
- Expert knowledge of Microsoft Windows Server administration, patch management, and optimization.
- 2+ years experience with MDM platform administration (AirWatch, or other industry leading systems), and mobile technologies (Android, iOS).
- Expert knowledge of file systems, sharing and security practices.
- Advanced knowledge and experience with Active Directory and group policy administration.
- 2+ years experience with power shell scripting, to optimize delivery of client system updates and security enhancements.
- Expert understanding of computer hardware & networking including servers, routers, switches, firewalls, and thin client technologies.
- Strong understanding of database design, architecture, and file management techniques.
VON Canada is a non-profit organization that provides clinical, personal, and social support to people who want to live every day to the fullest while remaining in their own homes and communities.
