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Team Lead

2 months ago

East Gwillimbury, Ontario, Canada Roots Full time
Team Lead

Roots is a culture and lifestyle that seeks dynamic individuals who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

The Team Lead is a key role that links the leadership team and sales associates by assisting in operational functions and motivating the team to exceed goals.

Key responsibilities include:

  • Leading a sales team and modeling desired selling and customer service behaviors
  • Providing support and coverage to Store and Assistant Managers
  • Managing POS, daily banking procedures, and submitting timely reports
  • Collaborating with others and being self-motivated
  • Available for varied weekly shifts, including weekends, closing, and holidays

The ideal candidate will have:

  • 1+ years of related experience in a retail apparel environment
  • Proven ability to lead a sales team and be viewed as a leader among peers
  • Strong organization and problem-solving skills
  • Passion for upholding an exceptional customer experience

The Team Lead will have a significant impact on the company by:

  • Demonstrating a customer-obsessed selling culture and building brand loyalty
  • Partnering with store management to execute action plans and optimize results
  • Contributing ideas and solutions to the leadership team to improve operations
  • Coaching associates on customer service fundamentals and providing positive feedback
  • Assisting in resolving customer service matters and overseeing tasks to maximize efficiency

Roots Corporation offers a culture that fosters inclusion and respect, committed to providing accessible employment practices.

Pay Type: Hourly