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OMNI Customer Fulfillment Associate

2 months ago

VaudreuilDorion, Quebec, Canada Walmart Canada Full time
OMNI Customer Fulfillment Associate

Join Walmart Canada as an OMNI Customer Fulfillment Associate and develop your skills in the retail industry. This role is perfect for those looking for a challenging and rewarding career in customer service or retail.

Job Summary

As an OMNI Customer Fulfillment Associate, you will be responsible for picking, packing, and dispensing online orders with high-quality standards and accuracy. You will work in a fast-paced environment, ensuring customer satisfaction and loyalty while adhering to strict safety and food hygiene standards.

Key Responsibilities
  • Pick and assemble orders from various temperature areas with great care and quality in mind to achieve timely delivery to customers.
  • Pack orders with attention to detail, including distinguishing between similar named products, exact quantity, and correct product codes.
  • Ensure products picked are of the highest quality, with no damaged products and freshest product selection.
  • Correctly document and label all orders through interpretation and understanding of documentation, including pick slips, packaging details, and shipping labels.
  • Optimize tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
  • Balance fulfillment responsibilities with customer interaction and offer service, including supporting issues to resolution.
  • Ensure strict adherence to safety and food hygiene standards, including maintaining a clean and hygienic work area and operating material handling equipment safely.
  • Participate in continuous improvement initiatives by suggesting changes to operational procedures, productivity standards, and efficiencies.
Requirements

Outlined below are the required qualifications for this position.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position.

About Walmart Canada

Walmart Canada is a leading retailer in the country, committed to providing excellent customer service and quality products. As an OMNI Customer Fulfillment Associate, you will be part of a dynamic team that strives to deliver exceptional customer experiences.