Integration Architect
4 weeks ago
- Proactive monitoring of system health
- Monitoring task queues
- Responding to support tickets
- Responding to request tickets
- Following established policies and procedures including security, incident and change management policies
- Providing after hours support and on-call duties as required
- Maintaining operational & project documentation
- Performing patching & upgrades of middleware platforms
- Backing up and recovering (including Disaster Recovery) Middleware platforms
- Providing guidance on best practices and acting as platform steward
- Working with vendor support on issues as required
- Troubleshooting performance issues as required
- Working closely with Application Stewards and other IT teams to ensure operational SLAs are being met
- Working closely with the Enterprise Information Management team to ensure their Middleware platform requirements are being met
- Participating in Middleware project delivery work when necessary (provisioning/decommissioning, migrations/upgrades, troubleshooting, etc.)
- Providing guidance and assistance to self-serve users
- Must be legally eligible to work in Canada
- A minimum of 5 years' experience working in relevant disciplines within infrastructure services teams
- Experience supporting at least 3 of the following Middleware platforms:
- Informatica PowerCenter
- Informatica Intelligent Cloud Services (IICS)
- Informatica Axon Data Governance
- Informatica Enterprise Data Catalog (EDC)
- Informatica Data Quality (IDQ)
- Denodo (Data Virtualization) Platform
- TIBCO Spotfire
- Automic UC4
- SAP Business Objects
- Oracle Golden Gate
- Application Performance tools such as ManageEngine Applications Manager
- Experience with Azure middleware technologies an asset (Azure Data Factory, LogicApps, etc.)
- Certifications in these technology product sets will be considered an asset
- Familiar with ITIL processes and best practices
- Ability to work with multiple teams and/or service providers in a collaborative manner
- Ability to adapt to technology changes and thrives on learning new technologies
- Flexibility to be on-call after hours for critical incidents
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