Summer 2024 Food and Beverage Server

3 weeks ago


Kelowna, British Columbia, Canada Big White Ski Resort Full time

Job Description:

In this position you are responsible for offering professional friendly service to all guests in a Restaurant setting. Whilst providing expert knowledge of the full food and beverage menu. Follows the sequence of service to provide consistent and efficient service to all guests

Position Requirements/Skills:

  • Required to work flexible hours including nights, weekends and holidays and may be required to work overtime.
  • To work under pressure in a fast paced environment
  • Report for work on time.
  • Maintain a high standard of personal appearance and grooming, which includes wearing the correct uniform/foot wear and name tag while working
  • Familiar with the floor plan and table numbers.
  • Maintain up to a 10 table section
  • Assist other servers in the clearing/resetting/running of food as needed
  • Greets guests in a professional and friendly manner and build rapport by asking questions and initiating conversation.
  • Have full knowledge of entire menu and preparations, including daily features, beverages.
  • High knowledge of POS and payment system. (Squirrel & Moneris)
  • Receive payment and provide change and receipt to guests.
  • Accountable for cash float and balancing sales at the end of the day.
  • Knowledge of SWP & SJP & WHMIS.
  • Understanding of Duty of Care as it relates to the responsible service of Alcohol

Duties and Responsibilities:

  • Take guest orders, ring them though correctly, and expedite the orders from the kitchen in a presentable and timely manner according to the sequence of service.
  • Offers suggestions by using suggestive selling techniques
  • Acknowledges all guests in a prompt manner
  • Ensures all chairs, floors, and work areas are clean and presentable at all times.
  • Maintains excellent communication between all team members
  • Performs all side work duties as assigned
  • Works closely with Junior Server and Chefs to ensure quality service and plate presentation.
  • Clear tables when guests have completed their meals or beverages as well as after leaving their tables
  • Respond to guests who are dissatisfied and notify a Manager as soon as possible if you cannot resolve the issue
  • Follow opening, closing and daily on-going procedures and checklist.

Physical Demands:

  • Spend significant portion of time spent standing and walking.
  • Lift up to 50lbs multiple times a day
  • Carry Trays of Beverages/ Carry 3 plates

Employment:
Seasonal (Early June - mid September); full-time
Starting wage:
$18.50/hour
Location:
The Woods Restaurant, Big White Ski Resort

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