Skip Tracer

Commercial Credit Adjusters Ltd. is seeking full-time, energetic and motivated individuals who are interested in a career within the Collections Industry. Successful candidates will receive paid training, competitive wages and a commission structure. Immediate openings available

What We Offer:

• Full-time hours with flexible shift options
• Subsidized public transit
• Group benefit plan
• Convenient downtown location and on-site security
• Opportunities for professional development and growth
• Friendly, supportive and diverse work environment
• Excellent experience and opportunity to gain knowledge of the credit industry; including credit reporting, credit repair and personal budgeting
• Competitive commission structure

Responsibilities:

• Using a variety of tools (Facebook, 411 etc.) you will investigate sources that lead to the location of a displaced consumer or debtor
• Investigate sources in an effort to locate assets on personal and/or commercial accounts
• Document in house systems with details of file activity
• Establish contact with consumers (by telephone) to determine and confirm if findings are accurate
• Negotiate payment of debts in accordance with client and company guidelines
• Investigate and advise on different forms of payment and/or settlement options
• Clearly document/update files on the system to support file activity
• Uphold the CCA Code of Conduct by ethically treating each consumer with integrity, honesty, dignity and respect at all times

Qualifications:

• 3rd party collections or Skip Tracing experience considered an asset
• Customer service and call centre experience considered an asset
• Strong investigative skills
• Excellent verbal and written communication
• Self-motivated, goal and detail oriented
• Sound decision making and judgement
• Strong organizational skills
• Dedicated and ethical
• Ability to work individually and with a team in a fast paced environment
• Solid computer skills
• Strong grasp of the English language
• Ability to think outside of the box to reach a solution
• Successful candidates will be subject to a criminal record check

No previous experience is necessary CCA offers licensing as well as a unique training program that focuses on negotiation skills, financing options and investigative techniques.

Since 1991, CCA has been a highly respected industry leader in Accounts Receivable Management Services across Canada. We look forward to making you a part of our team