Remote Hybrid Bilingual Customer Relations Specialist

4 weeks ago


Regina, Saskatchewan, Canada Randstad Canada Full time

Embrace a 4-day work-from-home schedule and enjoy the vibrancy of our Downtown Montreal office for one day.

We are seeking the right candidate to join our outstanding team as a Bilingual Customer Relations Specialist.

If you have a passion for assisting people, enjoy creative problem-solving, and possess strong communication skills in English and French, then we want you to join our dynamic team in Downtown, Montreal.


Position:
Bilingual Customer Relations Specialist - Full-time, Permanent opportunity.


Hours of Operation:
Monday - Friday, 8:00 AM - 8:00 PM EST (Flexibility to work 8 hours within that timeframe)


Location:
Downtown, Regina


Hybrid - 1 day in Office, 4 days working from home


Salary: $46,800


Advantages

  • Full-time hours
  • Hybrid work setup
  • Comprehensive training program followed by mentorship
  • Three paid personal days and vacation time
  • Excellent benefits package
  • Pension and Share Ownership Program participation
  • Performance-based bonus plan
  • $2,000 annual education reimbursement
  • Career advancement opportunities
  • Part of a supportive team


Responsibilities

Key responsibilities of the Bilingual Customer Relations Specialist include:

  • Troubleshooting and resolving inquiries promptly
  • Providing accurate and timely responses to members
  • Engaging in continuous learning and development


Qualifications

  • Fluent in English and French
  • Pass criminal background check
  • Proficient in Microsoft Office and adaptable to various computer systems
  • Problem-solving skills and ability to make efficient decisions
  • High school education minimum
  • Strong computer and multitasking abilities
  • Previous Customer Service or Call Centre experience
  • Ability to work under pressure


Summary

If you are interested, please apply through one of the following options:

1) Send your resume

2) Apply directly online

3) Other specified method


We appreciate all applicants, and only shortlisted candidates will be contacted for interviews.

Randstad Canada is dedicated to promoting workforce diversity and inclusion by implementing strategies to enhance equity within the workplace. Our commitment extends to respecting human rights and taking affirmative actions to ensure equal opportunities for all individuals.

Randstad Canada is devoted to establishing an inclusive and accommodating work environment for all employees, supporting accessibility needs throughout the employment journey. We encourage applicants to disclose any accommodation requirements to facilitate their full participation in the hiring process.



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