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Support Worker
2 months ago
The Salvation Army is seeking a highly motivated and compassionate individual to fill the role of Resident Support Services Coordinator at our Bailey House facility. As a key member of our team, you will provide essential support services, on-site supervision, and security to our residents.
DescriptionUnder the direction of the Bailey House Coordinator, you will be responsible for providing resident support services, on-site supervision, and security. This includes:
- Assisting residents with personal care concerns
- Providing residents with supplies as required
- Assisting residents with forms and requests as required
- Interacting and communicating positively with residents
- Assisting Caseworkers as required
- Ensuring personal safety and responding to medical emergencies
- Documenting resident information and maintaining accurate records
- Providing administrative support, including documentation, report writing, and reception duties
- Provides resident support services while on shift
- Provides site management and security throughout the shift
- Provides administrative support while on shift
- Utilizes the facility and its equipment in a safe and efficient manner
We are seeking an individual with:
- Post-Secondary Education or related experience in Social Services
- High School Graduate
- First Aid certification
- Verbal Judo and/or NVCI certification
- Suicide Intervention certification
- WHMIS certification
- Mental Health First Aid certification
- A clear Criminal Record Check
- Ability to work within the mandate of and embrace the mission of The Salvation Army
- Effective interpersonal communication in English, both written and oral
- Effective assessment, observation, and recording skills
- Ability to work within a teamwork structure, though will be required to work alone
- Effective interviewing skills
- Understanding of Aboriginal and Inuit Cultures, Addictions, Mental Health, and other social issues
- Computer skills are required
The work environment can be fast-paced and demanding. The need to be constantly aware of the environment and the movements and attitudes of the individual clients can be stressful. There is a potential to work with aggressive, high-risk clients in this position.
About The Salvation Army:The Salvation Army is a global Christian organization that has been serving vulnerable populations for over 150 years. We are committed to providing compassionate and supportive services to those in need.