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OMNI Customer Fulfillment Associate

2 months ago


Chicoutimi, Canada Walmart Canada Full time
Job Title: Online Grocery Delivery Specialist Company: Walmart Job Summary:

To ensure a seamless online grocery delivery experience, we are seeking a highly skilled and detail-oriented Online Grocery Delivery Specialist to join our team. As a key member of our operations team, you will be responsible for picking and packing orders with precision and care, adhering to strict safety and food hygiene standards to deliver exceptional customer satisfaction.

Key Responsibilities:
  • Pick and assemble orders from various temperature areas with attention to detail and quality in mind to achieve timely delivery to customers.
  • Pack orders accurately, distinguishing between similar named products, exact quantities, and correct product codes.
  • Ensure products picked are of the highest quality, with no damaged products and freshest product selection.
  • Correctly document and label all orders through interpretation and understanding of documentation, including pick slips, packaging details, and shipping labels.
  • Optimize tote fill by packing orders in a space-efficient manner while maintaining product quality standards.
  • Balance fulfillment responsibilities with customer interaction, offering exceptional service and supporting issues to resolution.
  • Adhere to strict safety and food hygiene standards, maintaining a clean and hygienic work area, and ensuring all totes are clean and void of debris before packing.
Requirements:
  • High school diploma or equivalent required.
  • Previous experience in a similar role or in a fast-paced warehouse environment.
  • Excellent attention to detail and organizational skills.
  • Ability to work in a team environment and provide exceptional customer service.
  • Flexibility to adapt to changing priorities and work assignments.
Preferred Qualifications:
  • Previous experience in a grocery or retail environment.
  • Knowledge of warehouse management systems and material handling equipment.
  • Ability to lift up to 50 pounds and stand for long periods.
Why Join Our Team:

At Walmart, we are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. We offer competitive compensation and benefits, opportunities for career growth and development, and a chance to be part of a dynamic and innovative team.