Medical Records Technician IA

3 weeks ago

St John's, Newfoundland and Labrador, Canada NL Health Services Full time

Job Description

Location: Mount Pearl Square

Medical Records Technician IA (Repost)
Information Security & Privacy Office - Release of Information
Permanent, Full Time
05910POS
Hours 75 bi-weekly (8 hour days) Salary CG-27 ($ $28.18 per hour) Competition Number Posted Date 7 November 2023 Closing Date Open Until Filled

About Us
Newfoundland and Labrador Health Services (NL Health Services) brings together five former separate health entities - Eastern Health, Central Health, Western Health, Labrador-Grenfell Health, and the Newfoundland and Labrador Centre for Health Information. The creation of a provincial health authority was announced following recommendations from Health Accord NL.

NL Health Services is responsible for delivering health and community services to more than 528,000 people living in Newfoundland and Labrador and employs over 21,000 people.

Job Summary
The successful candidate will report to the Regional Manager of Access & Privacy, and Release of Information. The Health Information Management Professional is responsible for releasing patient health information in accordance with appropriate policies and legislation. Providing customer service is also a major function of this role. The incumbent will liaise with the requestor to ensure appropriate information is sent to satisfy the purpose as required. The position is responsible for retrieving charts in various mediums (paper, electronic, microfilm/fiche), administration of fee schedule, preparing invoices and document remittance of fees. Logging all activity in the Release of Information application and acting as a resource for internal/external inquiries.

The incumbent will supervise clients who are reviewing their records; process all subpoenas, court orders and production orders as a designate of the Regional Manager of Release of Information; actively participate in training new staff. Performs other related duties as assigned by the manager.

Job Demands
By applying for this job, you acknowledge an understanding that regular requirements and demands of this job include (but are not limited to):
Constantly sits for long periods of time, occasionally required to lift files weighing between lbs, occasional walking or standing.
Fine finger or precision work required; visual concentration is required to ensure accuracy.

Job Qualifications
Graduation from High School or equivalent.
Successful completion of a recognized/approved program in Health Information Management is required.
Current and continuing certification as an accredited Health Information Management Professional from the Canadian Health Information Management Association (CHIMA).
Eligibility for membership in the Newfoundland and Labrador Health Information Management Association (NLHIMA) is required.
Strong organizational, interpersonal and communication skills are essential.
Knowledge of PHIA and Eastern Health Policies as it relates to patient health records.
Proficiency and knowledge of computer applications.
A satisfactory record of work performance and attendance is required.

If there are no applicants that demonstrate the required qualifications, consideration may be given to an applicant who is currently enrolled in, or willing to enroll and complete a recognized/approved Medical Records Technician program. The recipient of this education opportunity will receive financial assistance to help offset the cost of completing the program, and will be required to sign a two-year (3900 hours) return-in-service agreement.

This is a reposted position. If you have already applied your application is on file for consideration.

Open to external applicants.

Apply online at

Upon successfully applying for a vacancy then you will receive a confirmation email. If you do not receive this email please contact Recruitment ext 5-2 immediately

To become a part of our team, please submit your resume/cover letter or application form online, clearly demonstrating how you meet the required qualifications. Include your current mailing address, day-time contact number, e-mail address, competition and employee number if applicable.
Contact Information for Recruitment Related Inquiries:

Telephone: or
Email: Applications/resumes are not accepted at this email address.

If you are no longer interested in the position, you can withdraw your application by emailing as soon as possible.

NL Health Services is committed to inclusive and barrier-free recruitment, selection, and onboarding processes. We will be happy to work with applicants requesting support during the process. If you have any questions, feel free to contact our Recruitment Line at press 5 then press 2 (long distance outlining how we can help.

EXTERNAL APPLICANTS: We thank all applicants for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to provide a satisfactory Certificate of Conduct from the RCMP or local Police (Vulnerable Sector Check may be required), educational documents, registration/licensure if applicable and Social Insurance Number.

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