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MAC Retail Manager

2 months ago

Victoria, British Columbia, Canada Aveda Full time
Store/Retail/Counter Manager We are seeking a dynamic and inspirational leader to join our team as a Store/Retail/Counter Manager. As a key member of our retail team, you will be responsible for leading, coaching, and developing a team of Sales Associates to achieve sales, customer service, and operational targets. About the Role As a Store/Retail/Counter Manager, you will have the opportunity to be the Chief Executive Officer of your own store, with total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team. Key Responsibilities • Lead and develop a team of Sales Associates to achieve sales, customer service, and operational targets • Create and execute an agile business plan to recruit and retain customers • Develop and implement strategic targeting and in-store events to drive sales and customer engagement • Provide inspirational, authentic, and personalized customer service • Manage inventory, facilities, and cash reconciliation • Analyze sales data and develop strategies to improve sales performance • Lead a team to achieve sales and customer service targets • Create and execute in-store events to drive sales and customer engagement • Manage retail operations, including staff scheduling and inventory management Requirements • Proven retail management/assistant retail management experience, preferably within cosmetics • Ability to provide inspirational, authentic, and personalized customer service • Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling • Previous retail operations experience, including inventory and facilities management, and cash reconciliation • Proven track record of leading a team to achieve sales and customer service targets • Experience of creating and executing in-store events • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced work environment • Previous experience with retail point-of-sale software • Proficient in Microsoft Office About Our Company We are a leader in the prestige beauty industry, committed to providing exceptional customer service and creating a positive work environment for our employees. We offer a competitive remuneration and benefits package, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time. What We Offer • Competitive hourly range: $25.34 to $38.12 (depending on qualifications, skills, experience, and/or budget) • Comprehensive benefits package, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time • Opportunities for career advancement and professional growth • A positive and inclusive work environment • A chance to be part of a dynamic and innovative team Equal Opportunity Employer We are an equal opportunity employer, committed to diversity and inclusion. We welcome applications from minorities, women, veterans, and individuals with disabilities. Accommodations for job applicants with disabilities are available on request.