CRM Product Owner

3 weeks ago

Montreal, Quebec, Canada BRP Full time

As a digital product owner in the digital marketing team, your mission is to work closely with the product manager to keep our CRM products healthy and growing. You'll measure how well the product is doing and make sure it keeps getting better. Using your tech skills and agile mindset, you'll help the Product Manager figure out what our business needs are and how we can make our CRM products even better for users through digital innovation.

YOU'LL HAVE THE OPPORTUNITY TO:

  • Be a key actor in the digital evolution of a global company
  • Collaborate with a passionate, highly skilled digital team
  • Maintain strong relationships with internal clients and external partners
  • Identify opportunities for efficiency, acquisition, and conversion performance improvements
  • Stay updated with digital industry trends and best practices

YOU'LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING FORMATION AND WORK EXPERIENCE:

  • Demonstrated expertise in product vision, feature prioritization, backlog management (JIRA), user story writing, UX advocacy, release planning, and iterative development as a product owner
  • Experienced in defining product KPIs and success metrics; monitoring performance, identifying and driving improvement opportunities
  • Skilled in building business cases for the product roadmap, and defining customer and business KPIs
  • Proficient in SFDC and ACC with technical skills
  • Skilled in writing the UAT criteria as well as managing the UAT process with the team
  • Effective communication skills to bridge business needs with technical teams (tech leads, developers)
  • Knowledgeable about databases, APIs, and system interoperability in complex innovation projects
  • Minimum of five (5) years of experience in CRM as a product owner
  • Bachelor's degree in business administration with a concentration in digital, marketing, communications or a related field
  • Value-oriented, data-driven team player with excellent communication skills
  • Strong analytical and problem-solving skills
  • Ability to effectively multi-task in a deadline-driven atmosphere
  • High levels of integrity, autonomy, and self-motivation
  • Mandatory bilingualism, written and spoken (English/French)

ACKNOWLEDGING THE POWER OF DIVERSITY

BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead

For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.

AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.

Let's start with a strong foundation — You want it, we have it:

  • Annual bonus: we work hard, and we know it. This yearly thank you is our way to fuel your dreams.
  • Generous paid time away: winding down is as important as creating the future of recreational products.
  • Pension plan: we want to make sure you'll enjoy retirement; we've got you covered.
  • Collective saving opportunities: being part of BRP allows you to tap into the strength of our saving programs.
  • Industry leading healthcare: fully paid by BRP, this program is here for you, whatever happens, so you can focus on what matters.

What about some feel good extras:

  • Flexible work schedule: balance is key to innovation, and we want to make sure you are at the top of your game with a schedule that will work for you.
  • Summer schedule: time flies at BRP, so we hit pause to enjoy it.
  • Holiday season shutdown: between Christmas and New Year's, we close our facilities and refill on good times.
  • Educational resources: you love what you do, and we get you resources to stay cutting-edge, so we all win together.
  • Discount on BRP products: what we build is amazing, freeing, revolutionary, and you're first in line for the experience.

WELCOME TO BRP

We're a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it's not about the destination; It's about the journey.

#LI-Hybrid

#LI-EF1

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