Client Service Associate, Client Services
Found in: beBee jobs CA - 1 week ago
Employment Status: Casual
Program Name: Client Services
Work Schedule: Days, Evenings, Weekends
Union/Bargaining Unit: NSGEU
On-Call: No
Looking for a career in health care that provides you with an opportunity to make a difference in your community?
If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced environment, we have a career in planning and scheduling for you. Join our Client Service Team today
About us:
VON provides home and community care to more than 10,000 people every day in Ontario and Nova Scotia. As a registered charity and not-for-profit, our organization is all about the difference we can make in people's lives. Working at VON is more than just a job, it is a career that impacts how Canadians live.
Our Client Service Team operates 365 days per year and is provided with consistent schedules which have day shifts and an evening and weekend rotation.
What you'll do:
- Assign client visits to nurses and home support workers using knowledge of local geography, client needs, and continuity of care while following collective agreement guidelines and established planning procedures
- Daily activities include receiving and processing client referrals and updates, responding to phone inquiries from clients, doctors, service providers, and other agencies, advanced scheduling, daily scheduling changes (i.e., sick calls, client cancelations, new client admissions), and other administrative duties
- Work closely with team members and management to ensure daily staffing levels are sufficient, and the delivery of quality client care and service are met, as well as forecasting weekly staffing needs
- Support clients, nurses, and home support workers to ensure delivery of quality care
- Work in a fast-paced environment with rapidly changing priorities while meeting daily and weekly scheduling deadlines
- Ensure that confidential information relating to clients, work colleagues, suppliers, and VON's operations are properly protected and not disclosed to third parties
- Other duties/tasks as assigned by manager
- Competitive salaries and vacation time
- Tiered Benefits (health, dental, LTD) & an Employee Assistance Program for eligible employees
- Defined Benefit Pension Plan with company contribution for eligible employees
- Comprehensive orientation program
- Opportunities for skill development, eLearning, and career advancement
- Experience with new health care technology such as CellTrak and Procura
- Be part of a health care team that provides support to people in your community and frontline workers
- University/College education preferred, High School Diploma required
- Office Administration Certificate, Medical Terminology Certificate, or equivalent experience is an asset
- Proficiency with MS Office programs, Outlook, faxing software, and database management
- Experience in a logistics or scheduling environment and experience with scheduling software such as Procura is an asset
- Experience in a health care environment is an asset
- Previous customer service experience in a contact center environment is considered an asset
- Experience in a unionized environment is considered an asset
- A current and original copy of a satisfactory Criminal Records Check is required upon the start of your employment
- The use of Personal Protective Equipment (PPE) may be required
-
Client Service Associate, Client Services
Found in: beBee S CA - 3 weeks ago
Amherst, Canada VON Canada Full timeRequisition Details:Employment Status: CasualProgram Name: Client ServicesWork Schedule: Days, Evenings, WeekendsUnion/Bargaining Unit: NSGEUOn-Call: NoLooking for a career in health care that provides you with an opportunity to make a difference in your community?If you are tech-savvy, customer service-oriented, and enjoy problem-solving in a fast-paced...
-
Client Service Associate
Found in: beBee jobs CA - 7 days ago
Amherst, Canada VON Canada Full timeRequisition Details: Employment Status: Temporary, Part-time (0.5 FTE)Program Name: Client ServicesNumber of Hours Bi-Weekly: 37.5Work Schedule: Days, Evenings, WeekendsUnion/Bargaining Unit: NSGEUAnticipated end Date: November 2024On-Call: NoLooking for a career in health care that provides you with an opportunity to make a difference in your community?If...
-
Client Service Associate
Found in: beBee jobs CA - 2 days ago
Amherst, Canada VON Canada Full timeRequisition Details: Employment Status: Temporary, Part-time (0.7 FTE)Program Name: Client ServicesNumber of Hours Bi-Weekly: 52.5Work Schedule: Days, Evenings, WeekendsUnion/Bargaining Unit: NSGEUAnticipated End Date: November 2024On-Call: NoLooking for a career in health care that provides you with an opportunity to make a difference in your community?If...
-
Client Service Associate
7 days ago
Amherst, Canada VON Canada (Nova Scotia) Full time**Requisition Details**: Employment Status: Permanent, Part-time (0.5 FTE) Program Name: Client Services Number of Hours Bi-Weekly: 37.5 Work Schedule: Days, Evenings, Weekends Union/Bargaining Unit: NSGEU On-Call: No **Looking for a career in health care that provides you with an opportunity to make a difference in your community?** If you are...
-
Client Service Associate
7 days ago
Amherst, Canada VON Canada (Nova Scotia) Full time**Requisition Details**: Employment Status: Temporary, Part-time (0.7 FTE) Program Name: Client Services Number of Hours Bi-Weekly: 52.5 Work Schedule: Days, Evenings, Weekends Union/Bargaining Unit: NSGEU Anticipated End Date: November 2024 On-Call: No **Looking for a career in health care that provides you with an opportunity to make a difference in...
-
Client Service Associate
3 days ago
Amherst, Canada VON Canada (Nova Scotia) Full time**Requisition Details**: Employment Status: Permanent, Part-Time (0.5 FTE) Program Name: Client Services Number of Hours Bi-Weekly: 37.5 Work Schedule: Days, with an evening and weekend rotation Union/Bargaining Unit: NSGEU On-Call: No **Looking for a career in health care that provides you with an opportunity to make a difference in your...
-
Client Service Associate
Found in: beBee S CA - 7 days ago
Amherst, Canada VON Canada Full timeRequisition Details: Employment Status: Temporary, Part-time (0.5 FTE)Program Name: Client ServicesNumber of Hours Bi-Weekly: 37.5Work Schedule: Days, Evenings, WeekendsUnion/Bargaining Unit: NSGEUAnticipated end Date: November 2024On-Call: NoLooking for a career in health care that provides you with an opportunity to make a difference in your community?If...
-
Client Service Associate
Found in: beBee S CA - 2 days ago
Amherst, Canada VON Canada Full timeRequisition Details: Employment Status: Temporary, Part-time (0.7 FTE)Program Name: Client ServicesNumber of Hours Bi-Weekly: 52.5Work Schedule: Days, Evenings, WeekendsUnion/Bargaining Unit: NSGEUAnticipated End Date: November 2024On-Call: NoLooking for a career in health care that provides you with an opportunity to make a difference in your community?If...
-
Customer Service Desk Associate
2 weeks ago
Amherst, Canada Walmart Canada Full time**Position Summary... **:A Courtesy Desk Associate provides friendly and professional Customer Service, represents Company values to the public, ensures proper adherence to Company policies and maintains security in front end operations, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. **What you'll...
-
Warehouse Associate
1 week ago
Amherst, Canada Gordon Food Service Full timeWelcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Whether you are looking for a way to start your career in warehousing, or you are...
-
Warehouse Associate
2 weeks ago
Amherst, Canada Gordon Food Service Full timeWelcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Whether you are looking for a way to start your career in warehousing, or you are...
-
Warehouse Associate
4 days ago
Amherst, Canada Gordon Food Service Full timeWelcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Whether you are looking for a way to start your career in warehousing, or you are...
-
Warehouse Associate
21 hours ago
Amherst, Canada Gordon Food Service Full timeWelcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... Whether you are looking for a way to start your career in warehousing, or you are...
-
Pt Associate
5 days ago
Amherst, Canada Photos Unlimited Full timeDo you want a job that is not only unique, fun and challenging but also teaches you valuable skills that help you advance in your career? We are a full photography service company that specializes in family portraits, passport photos and offers studio photography as well as event/on-location photography for our customers!! We are currently looking for a PT...
-
Sales Associate
3 days ago
Amherst, Canada 30 Church Women's Clothing Full time**Position Overview**: 30 Church Women’s Clothing is located in Amherst just across the street from Mansours Menswear. We are seeking a skilled and enthusiastic Sales Associate to join our women's clothing boutique. As a Sales Associate, you will play a pivotal role in providing exceptional customer service and enhancing the overall shopping experience for...
-
General Worker
2 days ago
Amherst, Canada Nova Scotia Health Authority Full time**Req ID: 101112** **Location: Northern Zone, Cumberland Regional Health Care Centre** **Company: NSHA** **Department**:FMS Environmental Services CRHCC** **Type of Employment**:Casual Relief** (3% FTE) x 30 position(s)** **Union Status**:CUPE** **Posting Closing Date: 31-Dec-22** Applications are accepted until 11:59 PM on the Closing Date. Nova Scotia...
-
Merchandising Store Associate
Found in: beBee jobs CA - 2 weeks ago
Amherst, Canada Walmart Canada Full timeWhat you'll do...Our merchandising associates ensure everything has been stocked and merchandised in the most attractive, easy-to-find manner, so that our customers find what they need right when they need it, with absolutely no fuss or frustration.We have many opportunities in our Merchandising team, including:Consumables AssociateCosmetics...
-
Merchandising Store Associate
Found in: beBee S CA - 3 weeks ago
Amherst, Canada Walmart Canada Full timeWhat you'll do...Our merchandising associates ensure everything has been stocked and merchandised in the most attractive, easy-to-find manner, so that our customers find what they need right when they need it, with absolutely no fuss or frustration. We have many opportunities in our Merchandising team, including: Consumables Associate Cosmetics...
-
Ecommerce Store Associate
Found in: beBee jobs CA - 2 weeks ago
Amherst, Canada Walmart Canada Full timeWhat you'll do...Our OMNI Customer Fulfillment Associate gets online orders ready for customer pick-up and delivery Yes, that means you will be collecting items for our customers online orders, making sure that each selection perfectly matches our customers' shopping list.We have many opportunities in our eCommerce teams, including:OMNI Customer Fulfillment...
-
Meat Associate
6 hours ago
Amherst, Canada Walmart Canada Full time**Position Summary... **:A Meat Stocker properly maintains, zones, and stocks his/her assigned area, assists customers and maintains modular and feature presentations while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart. **What you'll do...**: 1. Zoning the department. 2. Rotating stock and checking for...