Technical Writer

Found in: beBee jobs CA - 1 week ago

Cambridge, Ontario, Canada ATS Automation Full time
Job Description

MAJOR DUTIES:

The Technical Writer will create and edit written content and create illustrations for custom automation systems. Through demonstrated exposure to cutting-edge technologies in the automation field the Technical Writer will execute all documentation activities with a high degree of attention to detail and precision.

SPECIFIC RESPONSIBILITIES:

· Learn complex concepts and combine text with supporting visual elements to present content as discrete units of information (concepts, tasks, and references).

· Create clear, professional illustrations that support written information that follows ATS standards.

· Maintain clarity, conciseness, style, and terminology in documents.

· Interview subject matter experts.

· Routinely track and record project status.

· Prepare customer documentation shipments, including printed and electronic copies.

· Organize and index third-party manufacturer documentation.

· Photograph systems and components for record-keeping and documentation purposes.

· Archive completed projects.

· Support the training department and complete other duties as assigned.

· Complete all business activities with the highest ethical standards and in compliance with the ATS Code of Business Conduct and ISO processes.

· Adhere to all health and safety rules and procedures.

QUALIFICATIONS:

Required Education and Experience:

· A university degree or college diploma (preferably in science/engineering) with demonstrated writing and technical abilities, or equivalent education and related work experience.

· A minimum of two years of experience in technical writing or technical support in an engineering or manufacturing environment.

Must Have:

· Exceptional communication skills (written and oral), and an aptitude for explaining technical information.

· Ability to rapidly learn new software applications and hardware concepts.

· A passion for using visual elements to augment technical content.

· Superior organization and file management practices.

· Ability to juggle multiple competing priorities in a fast-paced, constantly changing environment.

· Proficiency with Adobe FrameMaker.

· Experience with Microsoft Office, Word, Excel, OneNote, and PowerPoint.

· A mechanical aptitude (an understanding of mechanical systems, pneumatic systems, and PLCs).

Nice to have:

· Experience with CorelDRAW, and Corel PHOTO-PAINT.

· Experience with SolidWorks, and AutoCAD.


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