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Personal Support Worker, Assisted Living

2 months ago


London, Ontario, Canada VON Canada Full time
Personal/Home Support Worker Job Title: Personal/Home Support Worker Company: VON (Visiting Nurses)

Join our team as a Personal/Home Support Worker and make a difference in the lives of our clients

Job Summary:

The Personal/Home Support Worker provides personal support and homemaking services to clients and families within the framework of VON policies, procedures, and standards.

Key Responsibilities:
  • Observe and evaluate clients' or families' homes, personal situations, and care plans to determine if changes are required.
  • Contribute to the development of personal support care plans under the direction of the Personal Support Program Manager.
  • Implement changes to care plans under the guidance of the Manager for safety, liability, and financial reasons.
  • Report verbally to the immediate supervisor or Personal Support Program Manager any changes in clients' or families' personal support needs or home situations.
  • Perform personal support tasks reflecting clients' and families' needs, including light cleaning, meal preparation, and household safety.
  • Provide personal care as directed by the Personal Support Program Manager or immediate supervisor, including assistance with walking, climbing, or descending stairs, getting into and out of bed, eating, dressing, and personal hygiene.
  • Provide simple bedside care under the direction of a nurse.
  • Provide respite care to clients as required.
  • Support clients' families by providing child care as required to allow for family relief.
  • Organize daily activities, setting priorities for personal support and other tasks under the direction of the Personal Support Program Manager or immediate supervisor.
  • Complete daily call checks and other forms as required to maintain the effective and efficient operation of personal and home support services.
  • Assess clients' patterns of communication and ability to relate.
  • Communicate with health team members regarding clients' or families' homemaking, physical, and emotional needs and inform an immediate supervisor or Manager of any changes or concerns.
Education, Designations, and Experience:
  • High school diploma.
  • Secondary school education is preferred.
  • CCA Certification is required in Nova Scotia.
  • Must have a certificate in Home Support Worker (Level I, II, III), Personal Support Worker program, or Health Care Aide.
  • Must have a current Standard First Aid Certificate or CPR level C Certificate, if applicable to the work being performed.
  • Some household management experience and experience working with elderly or ill individuals or children.
Skill Requirements:
  • Strong communication skills, both verbally and written.
  • Able to communicate effectively with clients and families in a clear and effective manner that demonstrates respect, empathy, and understanding.
  • Good assessment skills.
  • Awareness of community resources.
  • Ability to work effectively in a multidisciplinary team or independently as required.
  • Able to take direction well.
  • Ability to adjust to working in different social and economic environments.
  • Communicating in a clear and effective manner, demonstrating respect, empathy, and understanding.
  • The capacity to adhere to strict confidentiality.
  • Must be able to wear Personal Protective Equipment (PPE).
Other Requirements:
  • Must have access to a personal vehicle for work and possess both a current driver's license and proof of vehicle insurance.
  • A current and original copy of a satisfactory Criminal Records Check.
  • A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
  • Available to work flexible hours.
  • The use of Personal Protective Equipment (PPE) will be required.
Work Conditions and Physical Demands:

This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics.