Campus Safety Officer

4 weeks ago

Ottawa, Ontario, Canada Carleton University Full time
Duties and Responsibilities:

Campus Safety Officers are security guards licensed under the Ontario Private Security and Investigative Services Act, 2005.

Under the general supervision of the Shift Manager, and in support of the objectives of Campus Safety Services for Carleton University, the Campus Safety Officer is a member of a team of public safety specialists responsible for providing personal safety for members of the university community in a courteous, helpful and professional manner.

This position provides a highly visual deterrent to campus crime while protecting the property and assets of the university

Parking:

The incumbent in this position will primarily be assigned to parking related functions including but not limited to assisting customers, enforcement, direction, blocking lots/sections, booting or towing vehicles, and assisting with special events.

Qualifications:

The incumbent must possess the following qualifications:

  • Requires thorough knowledge and understanding of the Criminal Code of Canada and provincial statutes as well as the University policies
  • Knowledge of the Charter of Rights and Freedoms and its application in the field of law enforcement
  • Requires a thorough understanding of the authorities related to arrest, search and seizure
  • Is expected to remain current in new and amended legislation that is pertinent to the position
  • Requires an understanding and knowledge of the concepts and application of community-based policing model
  • Able to interact and transfer information within a team environment as well as instruct when and where required in areas of expertise
  • Excellent knowledge of conflict resolution and negotiation skills
  • Able to communicate effectively both orally and in writing - through security reports, complaint and witness statements, and in assisting and providing general information to the university community and visitors while demonstrating attention to detail
  • Requires a high degree of tact and diplomacy dealing with the university community under a variety of difficult situations. This position requires the incumbent to provide general information to the community and in other situations when "instructions" may have to be given to violators of university regulations
  • Able to deal with complex issues, quickly determine appropriate actions and respond in a composed, self-assured manner while dealing with highly stressful situations and persons in crisis
  • Be self-motivated and work with limited direct supervision
  • Show initiative performing daily duties and identifying and solving problems;
  • Must demonstrate sensitivity toward the cultural diversity of the campus community
  • Understand the principles of service excellence
Education and Experience:
The above is normally acquired through the completion of:

  • High School Diploma
  • Valid security guard license as defined in the Ontario Private Security and Investigative Services Act, 2005
  • Valid first aid certificate (Standard level) with CPR level C from WSIB recognized provider
  • Must be able to operate a patrol vehicle safely and within standards, including maintaining a valid Canadian issued Driver's License
  • Minimum 2 years of fulltime experience working in law enforcement or security role or demonstrated experience providing support for individuals in a challenging and complex work environment that requires the ability to prioritize work, maintain composure under stress and asses life safety issues
HR Note:

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications.

Please note that applicants may be required to complete an employment test as part of the selection process for this position.

Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements.

Arrangements will be made to accommodate your request in a timely manner.

Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength.

We welcome those who would contribute to the further diversification of our University including, but not limited to:

women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

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