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General Manager
2 months ago
About the Role:
As the primary strategic business leader of the property, you will be responsible for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation.
You will implement Hilton brand service strategy and brand initiatives to meet or exceed guest expectations, increase profit and market share.
Key Responsibilities:- Develop and execute business plans to maximize property customer satisfaction, profitability, and market share
- Stay current with industry trends and monitor strengths and weaknesses of competition
- Work closely with Sales and Marketing team to develop revenue generating strategies for property
- Create a cohesive and high-performance team of department managers who continuously strive for positive results and improvement
- Build strong rapport with property owners through proactive and on-going communication
- Interact with guests and other customers to obtain feedback about their experiences on property
- Utilize guest/customer feedback to recognize outstanding employee service performance and improve service delivery
- 2-4 year bachelor's degree in business administration, Hotel Management, or related major
- 6 years' experience in the management operations, sales and marketing, finance and accounting, or related professional area
- First Aid Certified would be an asset
- General Manager experience in limited or full-service property
- Ability and willingness to work flexible hours including weekends, holidays and late nights
- Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
- Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
- Ability and willingness to work flexible hours including weekends, holidays and late nights
Sunray Hotel Group is a leading hospitality company that values diversity and inclusion. We are committed to providing a positive and supportive work environment for our employees and guests.
As a General Manager with Sunray Hotel Group, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional guest experiences.
What We Offer:- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and supportive work environment
- Recognition and rewards for outstanding performance
If you are a motivated and experienced professional who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.