Medical/clinical Lead, Provincial Laboratory Quality and System Performance

Medical/Clinical Lead, Provincial Laboratory Quality and System Performance
Provincial Laboratory Medicine Services (PLMS)
Part-Time (0.2 FTE)
Location Flexible, BC

Role Summary

Reporting to the PLMS Chief Medical Laboratory Officer, the Medical/Clinical Lead, Provincial Laboratory Quality and System Performance supports the Post LMS mandate by providing leadership for provincial quality and system performance. Working in partnership with medical, technical and operations leadership, the Quality and Performance Lead will be instrumental in organizing, partnering, and facilitating the PLMS strategies and efforts to advance provincial system level quality and performance. The role will be expected to address multiple issues with confidentiality, discretion and sensitivity.

Duties and Responsibilities

• Supported by PLMS resources, the role will partner with key ecosystem partners to support and advance provincial level laboratory system quality and performance.
• Be accountable to ensure optimum communication with discipline colleagues, clinical physician groups, health authorities, the Ministry of Health, and medical committees and agencies.
• Organize and facilitate the effective provincial planning, with regional medical, technical, and operating staff (both public and proprietary), subject matter experts (SMEs), and other clinical colleagues to inform and support provincial quality and performance direction within BC.
• Assist PLMS leadership in the development of specific service plans and provide advice to the ongoing provincial operational planning.
• Lead and facilitate work with the laboratory system to improve the quality of service delivery to the patient and clinician.
• Examine trends and performance data at a provincial level and provide advice to PLMS.
• Lead and facilitate the standardization and adoption of clinical standards and taxonomy in order to improve quality, patient safety, data sharing and facilitate quality improvement and reporting.
• Provide an active presence in the advocacy for improving diagnostic lab utilization in the province.
• Support the development of guidelines to assist prescribing clinicians to order the correct laboratory diagnostics or facilitate diagnosis.
• Engage on behalf of PLMS clinical colleagues involved with the ordering of diagnostic tests to improve service delivery, guideline changes, and utilization improvement in order to improve and affect patient outcome in a positive manner.
  

Qualifications

1. Education, Training and Experience
   
   The successful applicant will hold certification from the Royal College of Physicians and Surgeons of Canada in a Laboratory Medicine Specialty and licensure by the College of Physicians and Surgeons of BC, or have relevant post-graduate PhD training and at least 5 years recent related experience.
   
   
2. Skills and Abilities

• Practice experience with a focus on systems approach to clinical and public health issues including patient access to quality diagnostic testing, diagnostic network optimization and sustainability, and improving laboratory quality, systems, and governance. Research in this area would be considered a strong asset.
• Deep knowledge of ISO standards and an appreciation for the impact of the evolution of standards on diverse laboratory testing delivery systems environment in the BC setting.
• Experience working at the systems level with government, public, and private sectors to design, improve, and deliver human-centric tools, innovative processes and services that improve laboratory delivery in service of improving health of people in the communities where they live.
• A current appointment to the faculty of Medicine, the Department of Pathology and Laboratory Medicine would be valued as a means to foster and strengthen the systems quality partnership between UBC and PLMS and advancing research in laboratory system quality and performance.
• Demonstrate the ability to work with laboratory and other clinical data to create rationale and support for change within laboratory medicine.
• Demonstrate team-building and facilitation skills to further encourage collaboration across multiple disciplines, environments and functional areas.
• Demonstrate innovative leadership thinking, creativity and organizational skills.
• Demonstrate superior interpersonal, communication, facilitation and leadership skills including the ability to negotiate with and influence others (including those both internal and external to the organization and at various levels).
• Demonstrate ability to create and support innovative practice.
• Demonstrate commitment to the values of continuous learning and ethical decision making.
• Show collaborative leadership skills in working with others to identify issues, design creative solutions, follow-up with action and evaluate results.

Health & Safety

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, employee safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all employee safety aspects of this position.

Cultural Humility and Safety

PLMS acknowledges our commitment to supporting action on the self-determined priorities of Indigenous leaders, to focus and to highlight Indigenous perspectives on health and wellness needs within provincial laboratory services. We will continue to foster partnerships with Indigenous leaders, organizations, communities and colleagues and hold one another accountable to ensure that cultural safety and humility is embedded in our leadership.

Flexible Workplace Location

As a provincial facing organization, PLMS is pleased to offer flexibility in work locations to our diverse and specialized workforce. The plan can be tailored and suited to the role and the individual and can be explored between the individual and supervisor.

How to Apply

All interested applicants are requested to send a letter of interest, curriculum vitae, and the names, academic rank, and contact information of three referees directed to:

Heather Finn
Advisor, Talent Acquisition - Clinical Services
Provincial Health Services Authority
Email:

What we do

PLMS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.

Learn more about PHSA and our programs:

PHSA and PLMS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments' unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.