Medical Office Assistant/Receptionist-New Canadian Clinic-burnaby

4 weeks ago

Burnaby, British Columbia, Canada Fraser Health Authority Full time
Salary range

The salary range for this position is CAD $ $27.22 / hour
Why Fraser Health?

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations, and is home to six Métis Chartered Communities.

Our team of 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more.

Come work with us

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization "WHO" approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.

Connect with us

Connect with us on our Careers social channels where you'll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members You can also visit us on Indeed and Glassdoor.

Instagram | Facebook | LinkedIn | Twitter |

Detailed Overview

Under the general supervision of the Nurse Practioner and reporting to the Manager, Clinical Services, Primary Health Care, this position provides administrative day-to-day support to the assigned Primary Health Care Clinic in an interdisciplinary, outreach or clinic setting. Performs duties such as front desk reception interacting directly with clients who have highly complex medical and social needs, registering new clients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, specimen processing, ordering supplies and maintaining stocks, maintaining database(s) including billing procedures and maintenance of electronic client case load, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment.
Responsibilities

  1. Provides reception services by performing duties such as operating a multi-line switchboard or phone, registering new patients, booking appointments, following up on physician orders regarding referrals and diagnostic tests, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature regarding the Clinic, receiving visitors, determining whether an emergent situation exists and referring to appropriate areas. Contacts other hospitals/organizations to obtain information as required.
  2. Types material such as correspondence, reports and documents utilizing various word processing software and computerized systems by performing functions such as inputting client information, maintaining registers, and typing from handwritten draft or general instruction and transcribing from dictaphone. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family.
  3. Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports.
  4. Sets up and maintains the client and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials and filing.
  5. Processes incoming and outgoing mail, faxes, reports/records, and internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup as required. Signs for receipt of packages and shipments.
  6. Processes physician billings as required by entering and updating records using computerized system, calculating billing totals and following up on related discrepancies. Refers complex problems to the Manager.
  7. Monitors levels of medical and pharmaceutical equipment and supplies and orders as necessary. Maintains levels of stationery, office supplies and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel.
  8. Cleans medical equipment and instruments in accordance with established procedures. Cleans and organizes supply areas.
  9. Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes.
  10. Operates office equipment such as photocopiers, shredders and fax machines and carries out minor maintenance such as loading paper, removing paper jams, cleaning glass, and changing toner cartridges. Refers further maintenance required to the Manager.
  11. Liaises with staff of health care and social service organizations, as well as general practioners' offices to provide program-related information.
  12. Performs other related duties as assigned.
Qualifications

Education and Experience

Grade 12, plus completion of a Medical Office Assistant diploma plus one year of recent related office/clerical experience or an equivalent combination of education training and experience.

Skills and Abilities
  • Demonstrated ability to communicate effectively both verbally and in writing in English.
  • Demonstrated ability to work effectively with the multi-disciplinary team and be a self-starter.
  • Demonstrated ability to deal effectively with others.
  • Demonstrated effective interpersonal skills.
  • Demonstrated ability to deal effectively in conflict situations.
  • Demonstrated ability to exercise sound judgement.
  • Demonstrated ability to organize work and establish workload priorities in collaboration with others.
  • Demonstrated ability to take initiative.
  • Demonstrated ability to work independently and in collaboration with others.
  • Demonstrated ability to type 50 wpm.
  • Demonstrated ability to use applicable computer equipment and software at a basic level.
  • Working knowledge of iPHIS.
  • Working knowledge of general office practices and procedures and their application.
  • Knowledge of relevant acts, regulations, programs, policies and procedures.
  • Ability to work within a team and promote a team environment.
  • Physical ability to perform the duties of the position.

  • Medical Office Assistant

    2 weeks ago

    Burnaby, British Columbia, Canada MyMD Medical Clinic Full time

    About usMyMD Medical Clinic is located on Sunset Street in Burnaby, BC. We have a newly built medical office and provide work-from-home days and growth opportunities to our staff. Currently we need 1 medical office assisstant to help our family doctor. We do not see walk in patients and have only one family doctor practicing here. Work load is light. Monday...

  • Medical Office Assistant/receptionist-new Canadian

    2 weeks ago

    Burnaby, British Columbia, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $ $27.22 / hour Why Fraser Health?:Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations, and is home to six Métis Chartered...

  • Medical Office Assistant

    2 weeks ago

    Burnaby, British Columbia, Canada TLC medical clinic Full time

    A team of 6 family doctors in Burnaby is looking for a full-time experienced Medical Office Assistant. The office uses Oscar EMR.Tasks include answering phones, booking appointments, greeting and rooming patients, processing referrals to specialists, booking Radiology and lab appointments, processing private payment, cleaning exam room, scanning and filing,...

  • Medical Office Assistant

    2 weeks ago

    Burnaby, British Columbia, Canada WELL Health Technologies Corp Full time

    Entity: Clinic NetworksPosition: Medical Office AssistantType: Full TimeLocation: Spring Medical Centre, BurnabyPosition Summary:We are seeking a Medical Office Assistant (MOA) to perform technical work and specialized testing. The MOA will be responsible for clinical test procedures, specimen procurement, and verification of patient data and patient...

  • Receptionist- Physiotherapy Clinic

    2 weeks ago

    Burnaby, British Columbia, Canada Lifemark Health Group Full time

    Receptionist - Highgate Health - pt HealthBurnaby, BCHighgate Health - Pt Health, a division of Lifemark Health Group is looking for a Receptionist/ Care Coordinator to join our clinic in Burnaby.The Receptionist/ Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and...

  • Receptionist - Physiotherapy Clinic

    2 weeks ago

    Burnaby, British Columbia, Canada Lifemark Health Group Full time

    Receptionist - Karp RehabilitationBurnaby, BCHighgate Health - pt Health, a division Lifemark Health Group is looking for a Receptionist/ Care Coordinator to join our clinic in Burnaby.The Receptionist/ Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral...

  • Dental Receptionist

    2 weeks ago

    Burnaby, British Columbia, Canada Metro Pointe Dental Clinic Full time

    Dental Receptionist - Burnaby, BCMetro Pointe Dental Clinic is seeking a friendly, self motivated and team oriented individual to join our team in Burnaby, BC.Responsibilities: Greet and direct patients, verify insurance, schedule and confirm appointments. Collect patient payments. Answer incoming calls, route to appropriate department. Schedule and confirm...

  • Medical Office Assistant

    2 weeks ago

    Burnaby, British Columbia, Canada Vancouver Foot & Ankle Clinic Full time

    Medical Office Assistant / Patient Care Coordinator required for Specialty Surgical / Medical Clinics in the lower mainland.A minimum of 1 year of experience is preferred but not required.The office has 2 surgeons. It is a modern and challenging environment surrounded by a group that loves to have fun.Duties including but not limited to; answering phones,...

  • Office Assistant/receptionist

    2 weeks ago

    Burnaby, British Columbia, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $ $25.61 / hour Why Fraser Health?:Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations, and is home to six Métis Chartered...

  • Medical Office Receptionist/Assistant

    2 weeks ago

    Burnaby, British Columbia, Canada Fraser Health Full time $26 - $27

    The salary range for this position is CAD $25.Why Fraser Health? Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka'pamux Nations, and is home to six Métis Chartered Communities. Our team of 45,000...

  • Medical Office Assistant

    2 weeks ago

    Burnaby, British Columbia, Canada Prelude Fertility, Inc. Full time

    PFI-CAN-Burnaby Pacific Centre for Reproductive Medicine (PCRM) Canada Way Burnaby, BC V5G4X7, CAN DescriptionABOUT YOU:Pacific Fertility is hiring a Full-time Medical Office Assistant for our Burnaby office Monday – Friday from 8:00am– 4:30pm. The position is atemporary eighteen-month role, with potential for extension.We're looking for an...

  • Medical Staff Office Assistant

    2 weeks ago

    Burnaby, British Columbia, Canada Prelude Fertility, Inc. Full time

    Pacific Centre for Reproductive Medicine (PCRM) Pacific Fertility is hiring a Full-time Medical Office Assistant for our Burnaby office Monday – Friday from 8:00am– 4:30pm. The position is a temporary eighteen-month role, with potential for extension. Appointment scheduling, including clinical visits, ultrasounds, lab tests, and procedures. Assisting...

  • Medical Office Assistant

    2 weeks ago

    Burnaby, British Columbia, Canada PrimeCare Medical Clinic Full time

    Your responsibilities will include: Answering phone calls/Check phone messages Receive payments Maintain medical charts Faxing, filing, copying Bring patients into exam rooms, change over and tidy up rooms Overall tidiness of the office Clean and sterilize instruments, reshelf back to each room Check supplies and restock in each exam room if necessary...

  • Health Clinic Admin/ Reception

    2 weeks ago

    Burnaby, British Columbia, Canada MSK Health & Performance Clinic Full time

    Join our dynamic health clinic nestled in Burnaby's vibrant Metrotown area as a part-time receptionist, and be at the forefront of wellness Surrounded by a team of skilled chiropractors, physiotherapists, massage therapists, and kinesiologists, you'll play a pivotal role in ensuring seamless patient experiences.As our front receptionist, you'll enjoy a...

  • Medical Office Assistant

    2 weeks ago

    Burnaby, British Columbia, Canada Pacific Centre for Reproductive Medicine PCRM Full time

    ABOUT YOU:Pacific Fertility is hiring a Full-time Medical Office Assistant for our Burnaby office Monday - Friday from 8:00am 4:30pm. The position is a temporary eighteenmonth role, with potential for extension.We're looking for an enthusiastic and compassionate team member. Your expertise is unmatched, you're exceptionally organized, and detail-orientated,...

  • Nursing Unit Clerk, or Preadmission Clinic

    2 weeks ago

    Burnaby, British Columbia, Canada Fraser Health Full time

    Why Fraser Health?:Do you have experience working as a Nursing Unit Clerk in a surgical services setting? Are you looking to bring your expertise to a team dedicated in service excellence? If you have answered "yes", then we want you to continue reading We are currently seeking a CasualNursing Unit Clerk to join our OR Intake Optimization Clinic at Burnaby...

  • Medical Office Assistant

    2 weeks ago

    Burnaby, British Columbia, Canada MedCare Plus Medical Clinic Full time

    Your responsibilities will include: Answering phone calls/Check phone messages Receive payments Maintain medical charts WCB, ICBC,Guard.Me and Third-party billing Referrals to specialist's office MSP billing Faxing, filing, copying, scanning, linking Efficient with time and able to multitask in a busy environment Excellent communication skills...

  • Medical Office Assistant

    2 weeks ago

    Burnaby, British Columbia, Canada TMVC - Travel Medicine and Vaccination Centre Full time

    Travel Medicine & Vaccination Centre (TVMC) is looking for a proactive and highly efficient MOA - Supervisor with a positive attitude to join our team at Head Office. This role will suit a driven and motivated individual that will provide a pleasant experience for our clients and supervise our team of MOA's. This is a permanent Full-time opportunity. You...

  • Clinic Office Manager

    2 weeks ago

    Burnaby, British Columbia, Canada Absolute PhysioCare & Sports Rehab Full time

    Full-Time Clinic Manager in BurnabyAbsolute PhysioCare & Sports Rehab. is seeking for a full time Clinic Manager position. This is an excellent opportunity for you to join our fun, energetic, positive and friendly workplace. Our team is comprised of passionate and collaborative health professionals and staff that work closely with one another to get clients...

  • Clerk/receptionist

    2 weeks ago

    Burnaby, British Columbia, Canada Fraser Health Full time

    Salary range: The salary range for this position is CAD $ $26.68 / hour Why Fraser Health?:Bring your administrative experiences, proven resourcefulness and effective problem solving skills to a role where you can really make a difference In this dynamic Casual Clerk/Receptionist role, you will join the Maternity Clinic and provide secretarial support in a...