ESA Manager
3 weeks ago
At ServiceNow, we believe in using technology to make the world a better place for everyone. Our team is full of innovative individuals who work together to create positive change. At ServiceNow, we value diversity and encourage all candidates to apply, regardless of their background. We are proud to have a supportive and inclusive work environment where everyone's voice is heard and respected. Join us in shaping the future
Job DescriptionThis position reports to: Director of Digital Sales
If you're looking for a collaborative work environment where you can grow your career with cutting-edge technology, you've come to the right place. At ServiceNow, we're dedicated to hiring the best talent to drive our success. Join our Sales team and be part of something great
What you get to do in this role:
- Motivate, coach, and manage a team of Digital Enterprise Sales Associates (ESAs)
- Collaborate with Enterprise Field Reps/Leaders
- Conduct coaching sessions, pipeline reviews, and team meetings
- Participate in customer calls to close deals
- Identify opportunities to enhance customer outreach and pipeline management
- Set and track key sales targets for your team
- Collaborate with the Digital Sales Leadership team
- Lead hiring, onboarding, and training for your team
- Achieve sales objectives
- Ensure compliance with the sales process
- Provide resources to support the sales cycle
- Offer timely information to management
- Utilize internal technology efficiently
- Occasional travel may be required
To be successful in this role you have:
- 5+ years in sales and 2+ years leading a team
- Understanding of the sales process and account management
- Experience in a large eco-system delivering results
- Strong executive relationship-building skills
- Experience in call coaching and using KPIs
- Ability to manage multiple projects with attention to detail
- Excellent communication and team management skills
- Positive and energetic personality
- BA/BS degree
ServiceNow is an Equal Employment Opportunity Employer. We value diversity and promote a flexible work environment. If you need assistance with the application process, please reach out to us. ServiceNow complies with export control regulations. Be aware of fraudulent job postings. ServiceNow is not affiliated with Fortune Media IP Limited.
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