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Branch Manager

2 months ago

Moncton, New Brunswick, Canada TD Bank Full time
Job Summary

We are seeking a highly skilled and experienced Branch Manager to lead our team and drive business growth. As a key member of our leadership team, you will be responsible for managing a medium to large-sized branch, overseeing a team of service and advice colleagues, and promoting a positive customer and colleague experience.

Key Responsibilities
  • Customer Focus
    • Manage the service and advice team to deliver exceptional customer experiences
    • Lead, coach, and develop colleagues to improve customer financial confidence
    • Coach to resolve customer issues through customer problem resolution guidelines
  • Business Development
    • Develop and implement service and advice strategies to achieve business objectives
    • Plan and execute business development activities to drive revenue growth
    • Manage overall budget, revenue, and expenditures to meet business objectives
  • Team Leadership
    • Lead a high-performing team to achieve business results
    • Set targets and objectives for the team and hold them accountable
    • Grow team expertise to align with business demand and direction
Requirements
  • Undergraduate degree
  • 5+ years of relevant experience
  • Branch Compliance Officer (BCO) course
  • IFIC or CSC
About TD Bank

TD Bank is one of the world's leading global financial institutions, delivering legendary customer experiences to over 27 million households and businesses. We are committed to being a leader in customer experience and are innovating to enhance the customer experience and build capabilities to shape the future of banking.

We offer a competitive total rewards package, including a base salary, variable compensation, and benefits such as health and well-being benefits, savings and retirement programs, paid time off, and career development opportunities.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are interested in a career with TD Bank, please submit your application.