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Records Technician
3 months ago
Records Technician
BC Emergency Health Services
Saanichton, BC
In accordance with the Mission, Vision and Values, and strategic directions of BC Emergency Health Services, patient safety is a priority and a responsibility shared by everyone at BC Emergency Health Services, and as such, the requirement to continuously improve quality and safety is inherent in all patient and employee safety aspects of this position.
Reporting to RISK MANAGEMENT, the position provides records management and reception support to the BCEHS Corporate Head Office, and administrative support to the executive offices, other administrative professionals and BCHES field staff as required.
What you'll do
- Maintains the BCEHS centralized administrative and operational records using Administrative Records Classification System and/or Operational Records Classification System (ARCS/ORCS) classification numbers within the Correspondence Records Management Systems (CRMS) by registering, opening, updating, combining and closing files as required and organizing documents and creating new volumes of files.
- Prepares files for off-site storage, and retrieves records from off-site storage upon request.
- Coordinates the final disposition documentation for all BCEHS offices to ensure records can be destroyed as scheduled.
- Advises and provides instruction to all areas of the BCEHS on records management processes including Risk Management, Human Resources, Finance and Operations, including Unit Chiefs.
- Performs receptionist duties as assigned such as answering incoming telephone calls, responding to or redirecting inquiries, taking messages.
- Receiving visitors and issuing parking and security passes.
- Receives and distributes faxes and mail including deliveries and prepares outgoing mail.
- Schedules appointments and meetings as directed, books meeting rooms and equipment, circulates notices, and orders and receives catering services as instructed.
- Tracks incoming correspondence by entering into CLIFF, distributes information and follows up as per established procedure.
- Performs secretarial duties including typing technical and non-technical material such as meeting agendas and minutes, correspondence, reports, lists and forms from written drafts by utilizing various word processing and spreadsheet software packages.
- Ensures building operations are effective, including the plumbing, electrical, heating and ventilation systems, submitting service requests in the online WSI work order system.
- Liaises with Facilities, WSI representatives, and contractors to make related changes and/or repairs to facility. Carries out necessary follow-up action including preparation and communication of findings and issue status.
- Ensures satisfactory janitorial services are provided by keeping a log of requests and meeting with WSI to conduct regular inspections.
- Orders office supplies as required and ensures supplies are replenished as required.
- Performs all tasks associated with forms development and administration and maintains inventory of all BCEHS printed forms, initiating orders as required.
- Performs other duties as assigned
What you bring
Qualifications
- Grade 12 and two years' recent related experience or an equivalent combination of education, training and experience.
- Ability to keyboard at 45 w.p.m.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to organize work.
- Ability to operate related equipment.
Skills & Knowledge
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act
- As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Temporary, Full-Time - Until return of incumbent
Wage: $26.63 / Hour
Location: 2261 Keating Cross Rd, Saanichton, BC V8M 2A5
Closing date: Applications accepted until position is filled
Hours of Work: 08:30-16:30 (Monday to Friday)
Requisition # 171297E
What we do
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose.
Learn more about PHSA and our programs:
PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.
One of PHSA's North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.
ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at
Please note the internal job posting will no longer be accessible after the expiry date of August 28, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.
If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at or Please note regular business hours are Monday - Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.
