Process Coordinator, Operations Specialist

4 weeks ago

Calgary, Alberta, Canada FGL Sports Full time
About the Role

We are seeking a highly skilled Process Coordinator, Operations to join our team. In this role, you will be responsible for executing process improvement initiatives and collaborating with cross-functional teams to drive operational excellence.

Key Responsibilities
  • Develop and implement process improvement initiatives to enhance operational efficiency and effectiveness
  • Collaborate with Lean Black Belts and other stakeholders to execute process improvement roadmaps
  • Create Standard Operating Procedures (SOPs) in partnership with Business Units and Subject Matter Experts
  • Manage the SOP Library, including scheduled health checks, continuous improvement revisions, and enhancements to documentation standards
  • Manage the facilitation of time studies to identify labor baselines and validate process improvement value
  • Create and manage a labor rate card library, which will house time study baselines
  • Lead and actively participate in operations improvement projects, applying Lean Six Sigma methodology in partnership with Business Units and Subject Matter Experts
  • Collaborate with project SMEs to map and re-map process flows
  • Work collaboratively with the Regional Operations Manager team to implement new SOPs, evaluate operational process opportunities, and manage the integrity of existing operational processes
Requirements
  • Lean Six Sigma Yellow or Green Belt Certification
  • Experience working on projects where Lean Six Sigma methodology was applied
  • Presentation and administrative tool experience (Excel, PPT, Word, Visio)
  • Experience with Power BI and Minitab is an asset
  • Experience facilitating workshops and presentations to a variety of group sizes is an asset
  • Local travel around Calgary required, with capacity for flexible start/end times based on the work at hand
  • Possesses strong communication skills (written and oral) that can be leveraged to build rapport through influence and collaborate with contributors at all levels of the organization
  • Is detail-oriented, highly observant, and comfortable using those skills to coach partners on SOP and data collection standards
  • Demonstrates strong organization and project management skills with a high degree of comfort applying Lean Six Sigma methodology to business problems
  • Is committed to results by taking personal responsibility for achieving mutually agreed-upon individual/team objectives, and working collaboratively and cooperatively with others to achieve shared goals and objectives
  • Is passionate about understanding the customer (our stores) and builds connection through curiosity and in-store engagement
What We Offer

At Canadian Tire, we value flexibility and have adopted a hybrid work model. We empower our leaders to decide what work is best achieved in person based on the unique needs of their team.

We are committed to fostering an environment where belonging thrives, and diversity, inclusion, and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification.

We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

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