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Account Manager
2 months ago
**Account Manager - eCapital Freight Factoring**
eCapital Freight Factoring is a leading freight factoring company in North America, dedicated to delivering exceptional products and services to our clients. Our team provides financial support to transportation companies in Canada and the USA.
We are seeking a bilingual Account Manager who is fluent in both French and English to join our team. As an Account Manager, you will work closely with our clients to help them with their financial needs by providing advice, solutions, and overall account management.
The ideal candidate will have excellent communication skills, be able to prioritize tasks and client inquiries, and have a strong attention to detail. They will also be proficient in Microsoft Office and have previous call center experience.
**Responsibilities:**
- Approving and processing client funding
- Providing accurate management of held and/or denied invoices
- Evaluating/mitigating financial exposures and/or risk related to client invoice purchases
- Facilitating customer compliance
- Communicating and coordinating with internal colleagues by phone and email
- Providing exceptional customer service and support with a positive, professional attitude
**Requirements:**
- Post-Secondary education in Business or a related field
- Fluent in French and English
- Proficient in Microsoft Office
- Previous call center experience is an asset
**What We Offer:**
- A dynamic and thriving work environment
- A competitive salary of $20.50 per hour
- The opportunity to work with a leading company in the freight factoring industry
eCapital Freight Factoring is an equal opportunities employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
