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Product Specialist

2 months ago

SaintJérôme, Quebec, Canada Syneos Health Full time

Job Summary: Product Specialist Representative will support the launch of Idorsia's new product across Canada in the insomnia market, building relationships with healthcare professionals and providing critical oversight on project matters.

As a Product Specialist Representative, you will play a critical role in supporting the launch of Idorsia's new product, Quviviq, across Canada in the insomnia market. Your primary responsibility will be to build relationships with healthcare professionals, including general practitioners, family medicine physicians, and specialists, primarily psychiatrists, to educate them about the product and its benefits in helping patients with insomnia.

Key Responsibilities:

  • Develop a comprehensive and effective integrated cross-functional territory business plan to achieve and exceed annual goals established by commercial leadership.
  • Understand how to leverage systems and omni-channel options to personalize and engage with customers in both face-to-face and virtual environments, enabling excellent customer experience and customer confidence to prescribe medications for appropriate patients.
  • Develop strong customer relationships and create value for the HCP practice by better understanding the patient journey and customer needs.
  • Advocate for insomnia patients and effectively communicate priorities and solutions needed for the organization to invest in.
  • Serve as a resource/consultant to customers and staff regarding access to insomnia therapy, product, and guidelines.
  • Coordinate other learning activities within the territory based on HCP needs and ensure timely follow-up on attendees to gather feedback.
  • Promote portfolio within approved labeling in a comprehensive, fair, and ethical manner consistent with industry-specific and corporate legal and regulatory guidelines.
  • Communicate territory activity in an accurate and timely manner as directed by management.
  • Provide feedback and collaborate with sales colleagues, commercial leadership, marketing, and other internal departments about changing environment and results.
  • Successfully complete all training classes.
  • Manage efforts within assigned promotional budget.
  • Attend medical congresses and society meetings as needed.
  • Proficient in both virtual and live customer engagements.
  • Minimal overnight travel as indicated by the needs of the business.
  • Additional responsibilities as assigned.

Qualification Requirements:

  • Bachelor's Degree from an accredited institution required. Preferred degree in Science or Business.
  • Strong ability to identify and understand the patient journey and HCP adoption journey.
  • Minimum 2+ years life science sales experience.
  • Experience in psych/CNS/Sleep Disorders is an asset.
  • Experience in sales/education discussions with specialists preferred.
  • Recent experience with product launches preferred.
  • Strong track record of sales success.
  • Strong digital marketing aptitude.
  • Strong interpersonal, presentation, and communication skills.
  • Ability to work effectively and collaborate within cross-functional teams, utilizing differential resources to achieve business goals.
  • Strong drive for superior results.
  • Strong analytical skills.
  • Experience using omni-channel tools in moving HCP perceptions and attitudes.
  • Local and national travel required for this position.
  • Full COVID-19 vaccination is required for this position.
  • Valid Drivers License.
  • Must be able to perform all responsibilities of the position.

Competencies:

  • Accountability
  • Drive for Results
  • Teamwork & Collaboration
  • Adaptability
  • Business Acumen
  • Science mindset
  • Technology adaptive
  • Innovation
  • Optimistic

About Syneos Health:

Syneos Health is a global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. We are a diverse, inclusive, and authentic workplace where the work is challenging, and the pace is exhilarating. Our company has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined.

Benefits:

  • Competitive compensation package
  • Health benefits to include Medical, Dental, and Vision
  • Company match 401k
  • Flexible paid time off (PTO) and sick time