Child and Youth Worker

3 weeks ago

Hamilton, Ontario, Canada Good Shepherd Centres Full time

HOURS - 4 days per week, days and afternoons, 10 hour shifts - shifts are 2p.m. - 10 p.m. and 8 a.m. - 6 p.m.

Who We Are

The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food transitional housing and education for homeless and street-involved youth; hospice palliative care; community mental health programs; and supportive housing programs. We are committed to integrating Harm Reduction practices into our programs and to prioritizing the rights, dignity, and choices of those who use substances. By integrating a Harm Reduction framework at Good Shepherd, we can decrease barriers to service and better support some of our community's most marginalized members.

How You Will Make an Impact

The Child and Youth Worker role in community services is essential, blending compassion with adaptability and organizational prowess. Focused on direct interaction with children and youth in emergency shelters, it demands skill in fostering strong community relations and executing structured programs. The position calls for empathy, patience, and the ability to mentor, aimed at creating a stable, nurturing environment for young residents.

Responsibilities extend from maintaining the shelter's cleanliness and safety to active participation in daily operations and crisis management. Candidates must excel in multitasking, effective communication, and thorough case management, emphasizing a detail-oriented and versatile approach to support healing and growth in a challenging setting.

What You'll Bring to Our Team

  • Post-secondary education in Child and Youth Care or a related field is required
  • A minimum of 2 years of experience in a similar capacity
  • Preferred prior knowledgeable of and experience working with a range of issues impacting children including homelessness, violence against women and children, immigration, poverty, developmental needs, parenting, behavior management, mental illness and harm reduction
  • Knowledge of the Child, Youth and Family Services Act
  • Demonstrated experience in handling challenges as it relates to conflict and de-escalation
  • Experience in developing, implementing and evaluating individual and group programming
  • Skill in effective crisis management and the ability to communicate effectively and establish relationships with clients and team members
  • Demonstrated verbal presentation and written skills combined with the ability to work co-operatively negotiate effectively and facilitate teamwork with a variety of professionals
  • Fluency in a 2nd language is an asset
  • CPR certification or willingness to be certified is required
  • Food Handling certificate or willingness to be certified is required
  • Valid G license required
  • Evidence of self-motivation, enthusiasm, and flexibility

What We Offer

  • Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
  • Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
  • Staff recognition programs along with access to self-care supports and EMPLOYEE /
  • FAMILY ASSISTANCE PROGRAM (EAP)
  • POSITIVE and ENCOURAGING atmosphere
  • Make a difference and provide HOPE

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at

Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.

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