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Barista -
2 months ago
We are seeking a skilled Grab & Go Barista to join our team, providing exceptional customer service and ensuring a seamless experience for our guests.
Café by day, bistro by night, we proudly play host to morning coffee and viennoiserie, breezy business lunches, weeknight rendez-vous, lazy Sunday brunches and everything in between.
Our Grab & Go Baristas are fanatical about cleanliness and pay close attention to detail, creating an exceptional experience for all.
**Job Responsibilities:**
- Create a positive guest experience through interaction and adherence to the steps of service
- Answer questions and make recommendations on food, beverages and other restaurant functions and services
- Prepare cold and hot beverages to standard
- Ensure accuracy when entering information into the POS system
- Monitor food quality and presentation standards
- Ensure guests are satisfied with their food and service
- Respond promptly and courteously to any guest request or concern
- Monitor the cleanliness of grab & go area and ensure all materials and areas are clean and free from clutter
- Follow standards for merchandising, stocking, rotating and storing grab & go products
- Be aware of any special requests, inclusive of guest allergies
- Complete opening, closing and side-duties efficiently and safely
- Follow all food safety standards and systems
**Requirements:**
- 2 years barista experience required
- High School Diploma
- High attention to detail and cleanliness
- Passionate about customer service
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills and sales ability
- Ability to multi-task and maintain a level of professional urgency and momentum
- Strong oral and written communication skills and ability to engage our guests
**About Us:**
At Freehand Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.