Current jobs related to Personal Banking Associate- St-Romuald - Lévis, Quebec - TD Bank

  • Personal Banking Associate- St-Romuald

    6 days ago

    Lévis, Quebec, Canada TD Bank Full time

    Job Summary: We are seeking a Personal Banking Associate to establish, build, and maintain impactful relationships with customers, guiding them to the right contact person for resolving their financial queries and banking needs. Job Description: At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a...

  • Personal Banking Associate- St-Romuald

    4 days ago

    Lévis, Quebec, Canada TD Bank Full time

    Job Summary: We are seeking a Personal Banking Associate to establish, build, and maintain impactful relationships with customers, guiding them to the right contact person for banking solutions. Job Description: At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service...

  • Personal Banking Associate- St-Romuald

    2 months ago

    Lévis, Quebec, Canada TD Bank Full time

    Work Location:CanadaHours:37.5Line of Business:Personal & Commercial BankingPay Details:We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.Job...

  • Chef de Cuisine Directeur

    1 week ago

    Lévis, Quebec, Canada Cochon Dingue - St-Romuald Full time

    Poste : DirecteurCochon Dingue - St-Romuald est une entreprise de restauration établie à Québec depuis plus de 40 ans. Nous exploitions les marques Cochon Dingue, Café du Monde, Paris Grill, Lapin Sauté, Ciel bistro-bar, Madame Chose et depuis 2022, l'entreprise a rejoint le Groupe Grandio, donnant naissance à̀ une entité́ forte de 15 marques, plus...

  • Chef de Cuisine Directeur

    1 week ago

    Lévis, Quebec, Canada Cochon Dingue - St-Romuald Full time

    Poste : DirecteurCochon Dingue - St-Romuald est une entreprise de restauration établie à Québec depuis plus de 40 ans. Nous exploitions les marques Cochon Dingue, Café du Monde, Paris Grill, Lapin Sauté, Ciel bistro-bar, Madame Chose et depuis 2022, l'entreprise a rejoint le Groupe Grandio, donnant naissance à̀ une entité́ forte de 15 marques, plus...

  • Personal Banking Associate- St-Romuald

    1 week ago

    Lévis, Quebec, Canada TD Bank Full time

    Résumé du poste: Représentant de succursale chargé de fournir des conseils et des services bancaires aux clients, en leur offrant une expérience exceptionnelle et en contribuant à l'amélioration continue de l'expérience client globale de la succursale. La Banque TD est l'une des institutions financières mondiales les plus importantes et l'une des...

  • Personal Banking Associate- St-Romuald

    4 weeks ago

    Lévis, Quebec, Canada TD Bank Full time

    Titre du poste: Conseiller en services bancaires Description du poste: Nous recherchons un Conseiller en services bancaires passionné qui souhaite rejoindre notre équipe dynamique. En tant que Conseiller, vous serez la première personne que nos clients rencontreront lors de leur visite à la succursale. Vous serez responsable de leur accueil, de leur...

  • Personal Banking Associate- St-Romuald

    2 weeks ago

    Lévis, Quebec, Canada TD Bank Full time

    Titre du poste: Conseiller en services bancairesDescription du poste:Nous recherchons un Conseiller en services bancaires passionné qui souhaite rejoindre notre équipe dynamique. En tant que Conseiller, vous serez la première personne que nos clients rencontreront lors de leur visite à la succursale. Vous serez responsable de leur accueil, de leur...

  • Personal Banking Associate

    4 days ago

    Lévis, Quebec, Canada TD Bank Full time

    Job DescriptionRole Overview:We are seeking a highly motivated and customer-focused Personal Banking Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service, building relationships, and delivering banking solutions to our customers.Key Responsibilities:Engage with customers...

  • Personal Banking Associate

    4 days ago

    Lévis, Quebec, Canada TD Bank Full time

    Job DescriptionRole Overview:We are seeking a highly motivated and customer-focused Personal Banking Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service, building relationships, and delivering banking solutions to our customers.Key Responsibilities:Engage with customers...

  • Personal Banking Associate

    4 days ago

    Lévis, Quebec, Canada TD Bank Full time

    Job DescriptionRole Overview:We are seeking a highly motivated and customer-focused Personal Banking Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service, building relationships, and delivering banking solutions to our customers.Key Responsibilities:Engage with customers...

  • Personal Banking Associate

    2 days ago

    Lévis, Quebec, Canada BMO Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Personal Banking Associate to join our team at BMO. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their goals.Key...

  • Personal Banking Associate

    3 days ago

    Lévis, Quebec, Canada BMO Full time

    About the RoleWe are seeking a highly motivated and customer-focused Personal Banking Associate to join our team at BMO. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their goals.Key...

  • Personal Banking Associate

    3 days ago

    Lévis, Quebec, Canada BMO Full time

    About the RoleWe are seeking a highly motivated and customer-focused Personal Banking Associate to join our team at BMO. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their goals.Key...

  • Personal Banking Associate

    5 days ago

    Lévis, Quebec, Canada TD Bank Full time

    Job DescriptionRole Overview:We are seeking a highly motivated and customer-focused Personal Banking Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service, building relationships with our customers, and helping them achieve their financial goals.Key...

  • Personal Banking Associate

    6 days ago

    Lévis, Quebec, Canada TD Bank Full time

    Job DescriptionRole Overview:We are seeking a highly motivated and customer-focused Personal Banking Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service, building relationships with our customers, and helping them achieve their financial goals.Key...

  • Personal Banking Associate

    6 days ago

    Lévis, Quebec, Canada TD Bank Full time

    Job DescriptionRole Overview:We are seeking a highly motivated and customer-focused Personal Banking Associate to join our team at TD Bank. As a key member of our branch team, you will be responsible for providing exceptional customer service, building relationships with our customers, and helping them achieve their financial goals.Key...

  • Bar Service Associate

    2 weeks ago

    Lévis, Quebec, Canada Groupe D resto Full time

    Join Our Team at Groupe D RestoWe are seeking a part-time Bar and Service Associate to support our team at Entre-Côte Riverin restaurant in St-Romuald. As a Bar and Service Associate, you will be responsible for providing exceptional customer service, preparing beverages, and taking orders for take-out.Key Responsibilities:Provide warm and welcoming service...

  • Bar Service Associate

    2 weeks ago

    Lévis, Quebec, Canada Groupe D resto Full time

    Join Our Team at Groupe D RestoWe are seeking a part-time Bar and Service Associate to support our team at Entre-Côte Riverin restaurant in St-Romuald. As a Bar and Service Associate, you will be responsible for providing exceptional customer service, preparing beverages, and taking orders for take-out.Key Responsibilities:Provide warm and welcoming service...

  • Personal Banking Associate

    7 days ago

    Lévis, Quebec, Canada BMO Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Personal Banking Associate to join our team at BMO. As a key member of our branch, you will be responsible for delivering exceptional service to our customers and prospects, identifying their needs, and providing advice and guidance on financial solutions that meet their goals.Key...

Personal Banking Associate- St-Romuald

3 months ago

Lévis, Quebec, Canada TD Bank Full time

Work Location:

Saint-Romuald, Quebec, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

PRINCIPALES RESPONSABILITÉS
CLIENT

  • Créer une expérience exceptionnelle à chaque interaction avec les clients et contribuer à l'amélioration continue de l'expérience client globale de la succursale.
  • Être le principal représentant de l'accueil au comptoir de la succursale en saluant les clients et en entamant des conversations sur les conseils, les services (numériques ou non) qui visent à les renseigner et à les éduquer.
  • Apprendre à connaître les clients et les conseiller de façon à satisfaire ou à surpasser leurs besoins, en étant curieux et attentionné.
  • Former et éduquer les clients quant aux services bancaires mobiles, aux GAB et en ligne; renforcer la confiance des clients relativement aux services bancaires en ligne et aux tendances émergentes dans ce domaine.
  • Éduquer les clients et promouvoir les produits et les services de la TD alignés sur les besoins des clients en mettant l'accent sur les produits bancaires courants (p. ex., comptes-chèques, comptes d'épargne, cartes de crédit) et le crédit personnel non garanti.
  • Être le point de contact des clients pour leurs problèmes et les régler efficacement et rapidement; escalader les problèmes, au besoin.
  • Aider à maintenir l'apparence professionnelle et accueillante des aires communes de la succursale; respecter les directives réglementaires, de marketing et des locaux.
  • Soutenir les collègues de première ligne pour les opérations en espèces et autres qu'en espèces, comme convenu.

ACTIONNAIRE

  • Contribuer à l'atteinte des objectifs d'affaires en relevant les occasions de conseils et de recommandation; favoriser la croissance du volume d'affaires.
  • Promouvoir la gamme complète de produits, de conseils, de services et de services bancaires.
  • Comprendre et appliquer les politiques et les procédures opérationnelles.
  • Contribuer à l'atteinte des objectifs de l'entreprise en matière d'excellence opérationnelle.
  • Appuyer l'utilisation précise et opportune des processus et procédures d'affaires.
  • Transmettre les opérations ou les activités non courantes ou à haut risque à une instance supérieure, au besoin.
  • S'assurer que la documentation préparée est exacte et reflète correctement les intentions du client ou de l'entreprise, en conformité avec les règles et règlements pertinents.
  • Appuyer les occasions d'améliorer les processus et y participer.
  • Assurer le contrôle préalable nécessaire pour garantir l'exactitude de toutes les opérations et activités des clients.
  • Connaître et respecter le Code de conduite de la TD.

EMPLOYÉ / ÉQUIPE

  • Participer pleinement en tant que membre de l'équipe, soutenir un milieu de travail positif qui privilégie le service à l'entreprise, la qualité, l'innovation et le travail d'équipe et qui assure la communication des enjeux et sujets importants en temps opportun.
  • Soutenir l'équipe en améliorant constamment ses connaissances et son expertise dans son propre domaine, et participer au transfert des connaissances au sein de l'équipe et de l'unité fonctionnelle.
  • Participer aux activités de gestion du rendement et de perfectionnement personnels, y compris la formation croisée au sein de sa propre équipe.
  • Tenir les autres au courant de l'état et de l'avancement des projets, et de toute information pertinente ou utile ayant trait aux activités quotidiennes.
  • Contribuer à l'établissement d'un milieu juste, positif et équitable, soutenant un effectif diversifié.
  • Agir à titre d'ambassadeur de la marque pour son secteur ou son unité fonctionnelle et pour la TD, tant à l'interne qu'à l'externe.

ÉTENDUE ET PORTÉE

  • Posséder des connaissances et des compétences pour offrir des conseils en matière de service et de prestation de conseils pour une vaste gamme de produits et de services.
  • Bien connaître et comprendre la gamme complète de produits, de services et de processus du secteur d'activité présentant un niveau de complexité ou de risque faible ou modéré.
  • Fournir des recommandations et des conseils aux clients ou aux partenaires internes.
  • Proposer des solutions aux problèmes inhabituels, peu fréquents ou non couverts par les processus établis.
  • Évaluer les problèmes et les erreurs selon les pratiques, les procédures ou les précédents.
  • Comprendre le rôle de l'équipe de prestation de conseils ou du service à la clientèle ainsi que celui des autres équipes dans l'atteinte des objectifs de l'équipe.
  • Avoir une incidence sur la qualité, la constance et l'efficacité de l'équipe de conseils ou de service aux clients.
  • Proposer des améliorations aux pratiques de travail et aux processus relatifs à la prestation de conseils ou au service à la clientèle pour obtenir de bons résultats ou améliorer l'efficacité de l'équipe de conseil.
  • Expliquer les renseignements détaillés ou complexes aux membres de l'équipe; entretenir de bonnes relations avec les clients et les autres équipes.
  • Être devenu parfaitement compétent à la suite de formations liées à l'emploi pour effectuer une variété de tâches.
  • Relever généralement d'un directeur adjoint de succursale ou d'un directeur de succursale.

EXPÉRIENCE ET FORMATION

  • Diplôme d'études secondaires
  • Au moins une année d'expérience pertinente
  • Diplôme d'études postsecondaires ou diplôme universitaire de premier cycle (dans un domaine connexe), un atout

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you

Language Requirement:

Ce poste n'exige pas la maîtrise d'une langue autre que le français./ This position does not require proficiency in a language other than French.