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Revenue Operations

4 months ago

Toronto, Ontario, Canada XYZ Reality Full time
Manager, Revenue Operations & Enablement

Employment type: Full time

Location
  • London, United Kingdom or Toronto, Canada

Introduction to XYZ

A groundbreaking & award-winning Construction Technology company; XYZ Reality are the creators of the world's first and only Engineering-Grade Augmented Reality solution, purpose-built for the construction industry. Not only have we created this technology, that sits within The Atom – a smart, site-safe hardhat/headset - but we also act as a consultancy on the Data Centre and Mission Critical projects that the AR solution is being implemented on to ensure that all schemes are completed according to the delivery timescales set out, and are able to fall within budget.

XYZ has grown to over 120 staff across the UK, Europe, Canada and the US and is working with prestigious, market-leading Data Centre organisations to successfully deliver major projects throughout Ireland, France, Germany, Italy, Denmark, the UK, Netherlands, Poland, United States and Spain.

Our mission is to change the construction industry for the better, forever, and are the trailblazers in eliminating rework, and 2D designs, in their entirety.

Manager, Revenue Operations & Enablement

As Revenue Operations & Enablement Manager you will be a key partner to the revenue leadership and go-to-market teams, utilizing a mix of strategic and execution skills to support our revenue objectives, and optimize our operational efficiency across sales, marketing and customer success. The manager, revenue operations & enablement will play a crucial role in aligning revenue goals, streamlining processes and making insights actionable.

Key Responsibilities

  • Oversee the strategy, implementation, management and user enablement of sales, marketing and operational tools, such as Salesforce CRM, Hubspot, Gong, Apollo, Jira, Wrike, Globaldata to ensure streamlined workflows and high data integrity.
  • Implement a CRM strategy aligned to a 360-degree view of the customer, including establishing an appropriate data structure, ensuring superb data cleanliness and quality, and monitoring ongoing compliance across the sales organization with standard processes for maintaining up-to-date and high-quality CRM data
  • Lead strategic initiatives to improve the scalability, agility and efficiency of the revenue organization
  • Serve as subject matter expert about process improvement, org design, and account management and measurement systems
  • Support and drive the go-to-market infrastructure and processes across new product offerings
  • Partner with IT/Operations/Product to ensure all technologies are integrated


Sales Enablement
  • Assist product marketing with sales enablement and continual learning programs to enhance the skills and capabilities of the sales/sdr team, assessing and addressing skill gaps
  • Work with product marketing to coordinates all sales training initiatives (ranging from education on products to processes) and assists in onboarding new sales reps
  • Help to develop playbooks and messaging with product marketing and ensures that all CRM/Technology takes into account any training programs
  • Establish action plans for addressing account challenges and review and share action items to further address issues
Data, Insights & Analytics
  • Manage sales forecasting, pipeline management, planning, reporting, and analytics infrastructure to deliver predictable and insightful sales intelligence to various stakeholders
  • Leverage analytics (salesforce, hubspot, various platforms, sdr metrics) to develop a roadmap of continuous improvement of the sales process

Skills, Knowledge and Expertise

You could be a strong candidate if you have the following:
  • Love solving complex problems and have a passion for data and analytics that support making informed decisions
  • Data-driven with excellent problem-solving, analytical, and research skills and can effectively communicate opportunities and drive action to improve sales processes
  • Ability to collaborate and build effective relationships
Ideal Candidate:
  • Advanced knowledge of salesforce, jira, excel and project management skills
  • Experience working at saas/technology company or enterprise software/technology
  • Optimistic, ambitious, open to feedback and coaching
  • Familiarity with sales processes, forecasting, pipeline and selling methodologies
  • Tools: Salesforce, MS Teams, Sales Navigator, Apollo, Gong, etc