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Commercial Account Manager
2 months ago
Being part of BrokerLink means living our values: integrity, respect, customer-driven mindset, excellence, and generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment.
We want individuals who provide the highest level of customer service, carry themselves with professionalism, and are committed to excellence.
We invest in our team members' success, and our purpose of "helping people" motivates us to retain top talent. We offer opportunities to grow and an environment that values our team members.
We have over 200 offices across Canada, and we offer flexible work arrangements.
We are seeking a Commercial Account Manager to join our Stittsville Branch in Eastern Ontario on a permanent full-time basis.
**Perks of Working with Us** * Flexible health and dental insurance benefits package * Personal spending amount for a healthy lifestyle * RRSP with company matching * ESPP program with matching aspect * 'Dress for your day' dress code * Competitive compensation package with bonus aspect * Employee discount program * Paid Time Off * Recognition as one of Canada's best employers **Role Responsibilities** * Be part of the billing team and answer client calls regarding payments * Control the flow of walk-in customers and callers * Provide assistance to the Commercial Insurance Account Executive * Service Independent Business Unit accounts * Provide customers with prompt service and advice * Receive and process incoming Commercial paperwork * Assist with quotes, review existing coverage, and update customer file information * Prepare documentation for insurers and complete applications * Process endorsements, invoices, and follow up on payments * Communicate with Insurance companies and negotiate with underwriters **Requirements** * High School and/or Post-Secondary Education * 2-5 years' experience in an office environment * Commercial insurance experience an asset * RIBO License an asset * Exposure to Epic is an asset * Previous sales experience is an asset * Demonstrated ability to handle multiple priorities successfully * Strong analytical and organizational skills * Excellent verbal and written communication skills